Consistently ranked among the top performers in sales.
Built strong customer relationships while identifying solutions that met customer needs.
Mentored teammates and assisted leadership with training and daily operations.
Demonstrated leadership potential through consistent performance and accountability.
Overview
4
4
years of professional experience
Work History
Retail Store Manager
Prime Communications AT&T
BOISE
05.2022 - Current
Lead all aspects of daily store operations including staffing, scheduling, inventory, customer experience, sales performance, and operational compliance.
Coach and develop employees through weekly one on one conversations, observation, and accountability.
Analyze business performance and create action plans to improve key performance indicators including VGA, Fiber, Protection, Accessories, Next Up, and customer satisfaction.
Recruit, hire, train, and develop new talent while creating future leaders within the organization.
Ensure operational excellence through inventory management, audit readiness, policy compliance, and merchandising standards.
Partner with district leadership to execute company initiatives while maintaining one of the district’s top performing locations.
Create a positive culture focused on teamwork, accountability, recognition, and continuous improvement.
Education
Woodward High School
Cincinnati, OH
Some College (No Degree) - Business Administration And Management
University of Cincinnati
Cincinnati, OH
Skills
Sales leadership
Team Leadership
Business Planning
Customer Experience
Strategic Planning
Relationship Building
Conflict Resolution
Inventory management
Timeline
Retail Store Manager
Prime Communications AT&T
05.2022 - Current
Woodward High School
Some College (No Degree) - Business Administration And Management