Steven Freitas

Light project management, with expectation of me being promoted after 2 years service time. Job expectations of: working with outsource machine shops, working with internal machine shop, managing internal projects within a 60+ person team, making project timelines, working with engineering teams, managing multiple locations, working to build relationships across teams, managing projects at or above $500k budget, working within tight deadlines.

Build test fixtures and stations for critical electrical infrastructure equipment.

Skills needed: Reading of electrical and mechanical schematics, reading of wire diagrams, solder certified both in PB solder and non-PB solder, troubleshooting issues with support requests

• Implemented quality control measures to maintain high standards of workmanship across all engineering projects.
• Managed inventory levels of critical parts, minimizing stockouts while optimizing costs associated with storage.

• Enhanced product quality through meticulous attention to detail and adherence to company standards.
• Performed routine maintenance on equipment, extending its lifespan and preventing unexpected breakdowns during critical periods of operation.
• Developed comprehensive documentation for assembly procedures, ensuring consistency across the production floor.
• Collaborated with engineering teams to address design issues, resulting in improved product performance.
• Maintained a safe working environment by enforcing strict safety protocols and conducting regular inspections.
• Played a key role in the successful completion of high-priority projects by coordinating resources efficiently and ensuring deadlines were met consistently.
• Participated in cross-functional teams to identify areas for improvement in overall manufacturing processes.

• Trained new employees and delegated daily tasks and responsibilities.
• Completed store opening and closing procedures and balanced tills.
• Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
• Responded to and resolved customer questions and concerns.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
• Completed cash and credit card transactions accurately using POS software.
• Managed staff hiring, training and supervision.