Summary
Overview
Work History
Education
Skills
Timeline
Generic
Steviano Rezgaditya

Steviano Rezgaditya

Relationship Manager Funding
Bandung,BT

Summary

Marketing and management graduate with a passion for early childhood development. Cultivated excellent communication and relationship management skills as a Relationship Manager Funding. Excited to utilize these skills to create a dynamic and stimulating learning atmosphere.

Overview

7
7
years of professional experience

Work History

Relationship Manager

Bank Rakyat Indonesia
10.2021 - 06.2023
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Built and maintained relationships with new and existing clients while providing high level of expertise.
  • Maintained knowledge on banking products and distribution to provide optimal service support.
  • Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.

Bank Teller Intern

Bank Rakyat Indonesia
10.2019 - 10.2021
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Supported branch operations by accurately balancing cash drawer and maintaining transaction records daily.
  • Facilitated smooth account maintenance tasks such as updating personal information or issuing replacement debit cards upon request.
  • Boosted operational efficiency by reconciling discrepancies between cash balances and transaction reports promptly.

Corporate Banking Customer Service Officer

Bank Rakyat Indonesia
01.2016 - 10.2019
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Exercised judgment when dispensing information to maintain confidentiality of sensitive information.
  • Responded to customer inquiries to provide information on bank accounts, policies, products and services.
  • Maintained up-to-date knowledge on industry trends and regulations, sharing insights with colleagues for informed decisionmaking.

Education

Bachelor's Degree in Marketing Management

Widyatama University
Bandung, Indonesia
04.2001 -

Diploma in Financial Administration

Padjajaran University
Bandung, Indonesia
06-2015

Skills

Relationship building

Timeline

Relationship Manager

Bank Rakyat Indonesia
10.2021 - 06.2023

Bank Teller Intern

Bank Rakyat Indonesia
10.2019 - 10.2021

Corporate Banking Customer Service Officer

Bank Rakyat Indonesia
01.2016 - 10.2019

Bachelor's Degree in Marketing Management

Widyatama University
04.2001 -

Diploma in Financial Administration

Padjajaran University

Similar Profiles

CREATE PROFILE
Steviano RezgadityaRelationship Manager Funding