Suci Rahayu Sukandar
HR Administrator
Jl. Salak No. 3C Komplek Seroja, Kel. Harapan Jaya Kec. Bekasi Utara Kota Bekasi
Summary
Accomplished Human Resources Administrator with 3,5 years of experience in benefits administration, employee relations and corporate policy development. Well-versed in creating reports, managing talent and driving recruitment of top-notch employees.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
HR Administrator
PT BPR Bina Dana Cakrawala
Jakarta Utara
05.2019 - Current
- Assisted with writing job postings and job descriptions for boards.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Prepared new hire letters, employee contracts, and corporate policies.
- Updated HR database with new employee information, changes in benefits, and other details.
- Created and completed forms for terminations, and title changes.
- Administered employee benefits programs and assisted with open enrollment.
- Manage employee attendance absences, annual leave, and employee performance.
- Maintained office supplies, distributed mail and processed invoices for payment.
- Coordinated employee training programs to improve productivity and performance.
- Arranged and organized company events ( financial literacy and inclusion, Annual Business Plan).
Customer Service
PT BPR Bina Dana Cakrawala
Jakarta Utara
12.2018 - 05.2019
- Responded to customer requests for products, services, and company information.
- Developed and managed relationships with customers to increase customer loyalty.
- Processed applications for new accounts.
- Assisted customers with banking needs and inquiries.
- Performed account maintenance by closing out accounts and changing customer addresses.
- Monitored and verified suspicious activity on customer accounts.
- Cross-sold loans and other bank products.
- Maintained friendly and professional customer interactions.
Teller
PT BPR Bina Dana Cakrawala
Jakarta Utara
05.2018 - 12.2018
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Handled various accounting transactions.
- Monitored and verified suspicious activity on customer accounts.
- Executed wire transfers, stop payments and account transfers.
- Counted, verified and handled bank deposits.
- Generated monthly reports on customer activity and customer feedback.
- Calculated fees due, interest and change for customer transactions.
- Received loan and utility payments, sending funds to correct destinations.
- Arranged monies received in cash boxes and coin dispensers according to denomination.
- Received mortgage, loan or public utility bill payments, verifying payment dates and amounts due.
Operator
PT Dean Shoes
Karawang
08.2014 - 05.2018
- Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Worked with supervisor to coordinate workflow and updated daily production team accordingly.
- Used equipment properly to avoid workplace hazards or injuries.
Education
Bachelor of Arts - English Literature
STBA JIA
KOTA BEKASI 08.2016 - 08.2020
Skills
Personnel file management
Contract Negotiation
Organizational Development
Pre-Employment Screening
File and records management
Policy and procedure development
Relationship building
Filing and data archiving
Database Management
Business correspondence
Timeline
HR Administrator
PT BPR Bina Dana Cakrawala
05.2019 - Current
Customer Service
PT BPR Bina Dana Cakrawala
12.2018 - 05.2019
Teller
PT BPR Bina Dana Cakrawala
05.2018 - 12.2018
Bachelor of Arts - English Literature
STBA JIA
08.2016 - 08.2020
Operator
PT Dean Shoes
08.2014 - 05.2018