Summary
Overview
Work History
Education
Skills
Websites
Computerskills - Applicationprograms
Certification
Personal Information
Trainingseminar
Additional Information
Interests
Timeline
Generic
Sukiatno Catur Pamungkas

Sukiatno Catur Pamungkas

Sr Manager Reconciliation Support & Chargeback
Pamulang

Summary

Experiences in Financial Industry more than 15 years related with Finance Operation and Analyst, Credit Card Operation Process, Customer Service and Project Business Development. Having strong interpersonal skill, ability to adapt in situations, able to work on own initiative and as part of team, hardworking, integrating different disciplines, creative problem solving, able to work under tight schedule and deadlines and also computer literate.

Overview

17
17
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work History

Digital Banking Reconciliation Support Team Leader (Senior Manager)

PT Bank KEB Hana Indonesia
01.2022 - Current
  • Supervised and directed related with daily task of 6 member of Reconciliation team (ATM Bersama Network, Prima Network, QRIS, BI Fast Network, Local ATM, Bill Payment, VISA Network) in HQ before sent to other units
  • Supervised and directed related with daily task of 3 staff of Dispute and Claim for any complaints related team ATM Bersama Network, Prima Network, QRIS, BI Fast Network, Local ATM, Bill Payment, VISA)
  • Controlled and oversaw related reconciliation process on settlement for third parties and monitor financial details to ensure that legal requirements are met
  • Carried out related Tax payment on settlement for third parties paid on schedule and comply with Tax regulation, including reimbursement schedule (if any)
  • Supervised and directed related with GL Account under Digital and Centralized Operation that need to be follow up for further action and already pass of aging period
  • Contributes in special projects in Digital and Centralized Operation dept that delve in general accounting and financial reporting, in line with operational works
  • Collaborated on BRD, PRD processing and ensure alignment with prevailing accounting policies and controls, regulatory requirement and management reporting needs, checking data integrity and involve in UAT to ensure the requirements for reconciliation and settlement process are per expectation
  • Collaborated on discussion with project stakeholders in gathering requirements including brainstorming, planning, monitoring and tracking of projects assigned and to align with Business initiative
  • Facilitate related data analyst tools to support reconciliation daily task and dispute consolidate report using MS Excel or Ms Access (if needed)

Head of Finance Department

PT Shinhan Indo Finance
06.2019 - 01.2022
  • Prepare and manage cash flow, manage cash management properly related with funding, lending and payment.
  • Supervise related activities and financial transactions recorded and reported complete, accurate, and valid
  • Oversaw activities of the finance accounting function (sales and receivables, purchases and payables, and asset management and others)
  • Manages finance operational KPIs (AR Aging, AP Aging) and related with GL reconciliation, adhere to timely monthly closing, AP and AR.
  • Ensure Tax payment paid on schedule and comply with regulation
  • Provide effective commercial procedures, or initiating change, to ensure key operational, commercial and financial targets are delivered
  • Ensure compliance with appropriate financial standards and best practices
  • Provides timely detailed financial analysis by ensuring appropriate metrics are being used to measure growth, tracking actual performance against budget, forecasts, and KPIs, and highlighting issues/variances
  • Contributes in special projects that delve in general accounting and financial reporting
  • Supervise for Credit Card Payment and Dispute Transactions

Head of Clearance & Settlement

PT Shinhan Indo Finance
06.2016 - 06.2019

• Supervised and monitored related Clearance and Settlement Credit Card Processing

• Controlled and oversaw related Card management and courier.

• Reporting Performance Credit Card Settlement, Payment, Card Management and Courier performance



Officer/AM Settlement & Reconciliation

HSBC
03.2011 - 05.2016

SPV Settlement

HSBC
03.2010 - 03.2011

Staff

HSBC
10.2007 - 03.2011

Education

Bachelor of Science - Management Agribusiness

Institut Pertanian Bogor
Bogor, Indonesia
08.2002 - 09.2006

Skills

MS Access

MS Excel

Monarch

Customer service

Documentation and reporting

Data analysis

Teamwork

Network support

Problem-solving

Organizational skills

Data management

Analytical skills

Computerskills - Applicationprograms

  • MS Access
  • MS Office (Excel and Access)
  • Monarch

Certification

I certify that all information provided above is accurate to the best of my knowledge.

Personal Information

  • Date of Birth: 12/05/84
  • Nationality: Indonesian
  • Marital Status: Married
  • Religion: Christian

Trainingseminar

  • 2024, Sistem Pembayaran dan Pengelolaan Uang Rupiah (SPPUR) jenjang 5, True
  • 2022, Management Resiko Perbankan level 1, True
  • 2022, Brevet Tax A-B
  • 2020, Management Umum Perusahaan Pembiayaan, True
  • 2020, Management Umum Dana Pensiun, True
  • 2020, Management Resiko Dana Pensiun, True
  • 2016, VISA workshop
  • 2017, VISA workshop
  • 2018, VISA workshop
  • 2013, Yellow Belt (Six Sigma) at HSBC

Additional Information

I have been passed training as follow :

2024 : Sistem Pembayaran dan Pengelolaan Uang Rupiah (SPPUR) jenjang 5 (certified)

2022 : Management Resiko Perbankan level 1 (certified)

2022 : Brevet Tax A-B

2020 : Management Umum Perusahaan Pembiayaan (certified)

Management Umum Dana Pensiun (certified)

Management Resiko Dana Pensiun (certified)

2016, 2017, 2018 : VISA workshop

2013 : Yellow Belt (Six Sigma) at HSBC

Interests

Running, Badminton, Swimming, Football

Timeline

Digital Banking Reconciliation Support Team Leader (Senior Manager)

PT Bank KEB Hana Indonesia
01.2022 - Current

Head of Finance Department

PT Shinhan Indo Finance
06.2019 - 01.2022

Head of Clearance & Settlement

PT Shinhan Indo Finance
06.2016 - 06.2019

Officer/AM Settlement & Reconciliation

HSBC
03.2011 - 05.2016

SPV Settlement

HSBC
03.2010 - 03.2011

Staff

HSBC
10.2007 - 03.2011

Bachelor of Science - Management Agribusiness

Institut Pertanian Bogor
08.2002 - 09.2006
I certify that all information provided above is accurate to the best of my knowledge.
Sukiatno Catur PamungkasSr Manager Reconciliation Support & Chargeback