Summer Metcalf
Nampa
Summary
Dedicated professional with a proven track record at Angels Among Us Homecare, enhancing client satisfaction through compassionate care and excellent housekeeping. Leveraged time management and problem-solving skills to improve workflow and team productivity. Known for attention to detail and a respectful, compassionate approach, consistently achieving high levels of client satisfaction and efficiency.
Overview
20
20
years of professional experience
Work History
Caregiver
Angels Among Us Homecare
01.2023 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Assisted with daily living activities, running errands, and household chores.
Final Finisher
Mirage Trailers
04.2019 - 07.2019
- Improved workflow efficiency by keeping the workspace clean, organized, and well-stocked with necessary supplies
- Performed attachment of required safety labels and reflectors on exterior of trailer.
- Optimized workflow through effective time management and prioritization of tasks, ensuring projects were completed on schedule.
- Ensured trailer's interior was airtight with precise caulking.
- Completed critical finishing touches to ready enclosed trailer for market.
Residential House Cleaner
Trina’s Cleaning Services
01.2019 - 04.2019
- Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
- Developed strong relationships with clients, earning trust through reliability and attention to detail.
- Enhanced client satisfaction by consistently providing thorough and efficient cleaning services.
- Established a reputation for punctuality, professionalism, and dependability that contributed to high levels of client satisfaction and repeat business.
- Delivered tailored housekeeping services that met each client''s specific preferences, leading to higher levels of satisfaction.
Caregiver
Best Homecare and Staffing
01.2008 - 01.2018
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Conducted client feedings via g-tube.
- Executed safe transfers using a hoyer lift between bed and wheelchair.
- Communicated effectively with client using spelling board.
Supervisor
Arctic Circle Fry Sauce - The Original!
07.2005 - 02.2007
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
GED - General Education Diploma
Boise State University
Boise, ID01.2006
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Multitasking and organization
- Dependable and responsible
Timeline
Caregiver
Angels Among Us Homecare
01.2023 - Current
Final Finisher
Mirage Trailers
04.2019 - 07.2019
Residential House Cleaner
Trina’s Cleaning Services
01.2019 - 04.2019
Caregiver
Best Homecare and Staffing
01.2008 - 01.2018
Supervisor
Arctic Circle Fry Sauce - The Original!
07.2005 - 02.2007
GED - General Education Diploma
Boise State University