SUSAN CARLSTROM
Genesee
Summary
Adept Paramedical Examiner with a proven track record at APPS-PORTAMEDIC, QUEST= EXAM ONE, showcasing expertise in phlebotomy and exceptional professionalism. Achieved streamlined examination processes, enhancing patient satisfaction and efficiency. Skilled in vital signs monitoring and maintaining HIPAA standards, consistently ensuring patient comfort and confidentiality. Continuously pursued professional development to stay at the forefront of industry standards.
Multi-talented Paramedical Examiner with 39 years gathering information for life insurance companies to accurately evaluate prospective customers' health. Highly competent in gathering necessary health information and samples as well as interviewing customers. Known for upbeat attitude and stellar service when interacting with customers.
Overview
40
40
years of professional experience
1
1
Certification
Work History
PARAMEDICAL EXAMINER
APPS-PORTAMEDIC
01.2016 - Current
- Performed EKG tests on clients based on health status and medical history.
- Maintained up-to-date knowledge of paramedical examination protocols, ensuring compliance with industry standards.
- Streamlined the examination process for increased efficiency and timely results.
- Ensured patient comfort throughout the entire examination process, addressing any concerns or questions with patience and professionalism.
- Handled challenging situations calmly, resolving conflicts or concerns promptly and professionally when they arose during examinations or scheduling processes.
- Interviewed customers to record medical history and lifestyle information.
- Adhered to strict privacy guidelines to protect sensitive patient information during the examination process.
- Processed patient care records accurately and promptly.
- Collected blood samples from clients following safety and biohazard handling procedures.
- Conducted comprehensive medical histories, vital sign measurements, and specimen collections for accurate insurance assessments.
- Reduced errors in documentation by maintaining meticulous records of patient information and examination results.
- Enhanced patient satisfaction by providing thorough and accurate paramedical examinations.
- Packaged and shipped samples to laboratory for processing.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
PARAMEDICAL EXAMINER
EXAM ONE- QUEST DIAGNOSTICS
01.2012 - Current
- Performed EKG tests on clients based on health status and medical history.
- Followed safety procedures for personal protection and client well-being.
- Maintained up-to-date knowledge of paramedical examination protocols, ensuring compliance with industry standards.
- Streamlined the examination process for increased efficiency and timely results.
- Ensured patient comfort throughout the entire examination process, addressing any concerns or questions with patience and professionalism.
- Handled challenging situations calmly, resolving conflicts or concerns promptly and professionally when they arose during examinations or scheduling processes.
- Interviewed customers to record medical history and lifestyle information.
- Adhered to strict privacy guidelines to protect sensitive patient information during the examination process.
- Processed patient care records accurately and promptly.
- Collected blood samples from clients following safety and biohazard handling procedures.
- Conducted comprehensive medical histories, vital sign measurements, and specimen collections for accurate insurance assessments.
- Checked and documented vitals such as blood pressure, height and weight.
- Efficiently scheduled appointments, optimizing examiner availability and minimizing travel time between locations.
- Collected cholesterol and glucose results by performing client finger sticks and tests.
- Packaged and shipped samples to laboratory for processing.
- Managed inventory of medical supplies, ensuring adequate stock levels for uninterrupted service delivery.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Verified patients' identification for proper sample collection.
PARAMEDICAL EXAMINER
PORTAMEDIC
01.1985 - 01.2015
- Performed EKG tests on clients based on health status and medical history.
- Followed safety procedures for personal protection and client well-being.
- Improved communication between healthcare providers and insurance companies through diligent information exchange.
- Maintained up-to-date knowledge of paramedical examination protocols, ensuring compliance with industry standards.
- Streamlined the examination process for increased efficiency and timely results.
- Ensured patient comfort throughout the entire examination process, addressing any concerns or questions with patience and professionalism.
- Handled challenging situations calmly, resolving conflicts or concerns promptly and professionally when they arose during examinations or scheduling processes.
- Interviewed customers to record medical history and lifestyle information.
- Adhered to strict privacy guidelines to protect sensitive patient information during the examination process.
- Processed patient care records accurately and promptly.
- Collected blood samples from clients following safety and biohazard handling procedures.
- Conducted comprehensive medical histories, vital sign measurements, and specimen collections for accurate insurance assessments.
- Checked and documented vitals such as blood pressure, height and weight.
- Efficiently scheduled appointments, optimizing examiner availability and minimizing travel time between locations.
- Collected cholesterol and glucose results by performing client finger sticks and tests.
- Promoted continued growth as a Paramedical Examiner by regularly attending industry conferences, workshops, or online courses to stay current on emerging trends and best practices.
- Packaged and shipped samples to laboratory for processing.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Verified patients' identification for proper sample collection.
Education
Medical Technology
ACADEMY OF HEALTH SCIENCES
San Antonio, TXSkills
- Vital signs monitoring
- Professionalism and ethics
- Insurance verification
- Phlebotomy expertise
- Specimen collection techniques
- Electrocardiogram administration
- Medical terminology proficiency
- Customer service
Certification
WASHINGTON STATE DEPARTMENT OF HEALTH
MEDICAL ASSISTANT PHLEBOTOMIST CERIFICATION
CREDENTIAL NUMBER= PC 60405475
EXPIRATION 12/06/2026
Timeline
PARAMEDICAL EXAMINER
APPS-PORTAMEDIC
01.2016 - Current
PARAMEDICAL EXAMINER
EXAM ONE- QUEST DIAGNOSTICS
01.2012 - Current
PARAMEDICAL EXAMINER
PORTAMEDIC
01.1985 - 01.2015
Medical Technology
ACADEMY OF HEALTH SCIENCES
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