Summary
Overview
Work History
Education
Skills
Timeline
Generic

Susan Clay

Pocatello,ID

Summary

Dynamic and dedicated professional with a strong background in customer service and cash handling at K&B Kwik Mart. Proven ability to foster customer relationships and enhance store atmosphere, while maintaining accuracy in transactions. Committed to teamwork and safety, consistently contributing to production goals and promoting a collaborative work environment.

Overview

6
6
years of professional experience

Work History

Cashier

K&B Kwik Mart
09.2020 - 02.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.

Production Associate

Desert Industries
01.2019 - 01.2020
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
  • Organized work to meet demanding production goals.
  • Participated in training sessions to enhance skills and knowledge.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Contributed to the achievement of safety goals, promoting workplace safety through training sessions and regular equipment maintenance checks.
  • Boosted team morale, fostering a collaborative work environment through open communication and consistent feedback.

Education

No Degree - Teaching

St. Thomas University
Davie, FL

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing
  • Customer service excellence
  • Money handling

Timeline

Cashier

K&B Kwik Mart
09.2020 - 02.2025

Production Associate

Desert Industries
01.2019 - 01.2020

No Degree - Teaching

St. Thomas University

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Susan Clay