Computer/Microsoft
Susantika Murtini Susan
Regulatory Affairs Assistant Manager
Karawang,JB
Summary
Results-driven Regulatory Affairs professional with expertise in team motivation and staff training. Improved service quality and operational efficiency through strategic project management and efficient scheduling. Focused on optimizing processes and ensuring compliance while fostering a culture of continuous improvement.
Overview
1
1
Language
9
9
years of professional experience
Work History
Regulatory Affairs Assistant Manager
PT Ogawa Indonesia
, Indonesia
06.2019 - Current
- Mentored junior staff, fostering a culture of continuous learning and professional development within the team.
- Coordinated daily schedules, ensuring optimal staffing levels to meet customer demand and service standards.
- Developed and implemented training programs for new staff, enhancing team performance and service quality.
- Analyzed documents generating processes, identifying efficiency improvements and regulatory compliances.
Quality Assurance Manager
Bohan Food
Jakarta, Indonesia
06.2017 - 12.2019
- Led quality assurance initiatives to enhance product reliability and customer satisfaction.
- Developed and implemented standardized testing procedures to ensure compliance with regulatory requirements.
- Mentored QA staff, fostering skill development and promoting a culture of continuous improvement.
- Collaborated with cross-functional teams to identify and resolve quality issues throughout production cycles.
Education
Bachelor of Science - Ilmu Dan Teknologi Pangan
IPB University
Bogor 04.2001 -
Skills
Project management
Regulatory analysis
Reporting and documenting
Problem-solving
Staff training and development
Performance reviewing
Employee performance evaluation
Team leadership
Team motivation
Staff supervision
Task delegation
Workload management
Performance evaluation
Scheduling and planning
Regulatory consulting
Adaptability and flexibility
Verbal and written communication
Communication skills
Computer skills
Multitasking Abilities
Goal setting
Reporting and documenting
Operational efficiency
Software
English
Timeline
Regulatory Affairs Assistant Manager
PT Ogawa Indonesia
06.2019 - Current
Quality Assurance Manager
Bohan Food
06.2017 - 12.2019
Bachelor of Science - Ilmu Dan Teknologi Pangan
IPB University
04.2001 -