Suwandy Wijaya

• Spearheaded the introduction of Freterium's SaaS TMS solution to the Indonesian market, employing consultative approach to thoroughly understand customer needs and tailor solutions accordingly.
• Expanded market presence by leveraging targeted prospecting efforts, resulting in heightened brand awareness and increased business opportunities.
• Negotiated high-value contracts with key clients, ensuring mutually beneficial outcomes and fostering long-term partnerships.
• Successfully penetrated new markets in Indonesia, and Malaysia, leveraging a deep understanding of regional business challenges.
• Demonstrated exceptional consultative selling skills, consistently surpassing sales targets and addressing customer pain points effectively.
• Launched impactful marketing campaigns that generated a substantial influx of qualified leads for the sales team to pursue.
• Conducted ongoing market research to evaluate competitor offerings and proactively address potential threats to the company's positioning.
• Handled customer relations issues promptly, ensuring quick resolution and maintaining high levels of client satisfaction.
• Implemented territory management strategies to optimize sales coverage while minimizing travel expenses for field representatives.
• Collaborated with cross-functional teams to develop innovative product offerings that addressed evolving customer demands and market trends.
• Increased Revenue by 100% through effective marketing campaign and sales initiatives

• Successfully expanded business into new markets in Malaysia, Thailand, and Philippines, driving substantial growth and market penetration.
• Formed strategic partnerships with key mobile operators such as XL Axiata and Indosat Ooredoo in Indonesia, significantly amplifying brand presence and market share.
• Led and managed a diverse team of 20 professionals across Indonesia and Vietnam, overseeing Sales, Solution, and Customer Success efforts to drive performance and achieve organizational goals.
• Instrumental in recruiting and onboarded top-tier talent in Thailand and Indonesia, resulting in a 3x increase in Sales agreements and substantial revenue growth.
• Implemented innovative strategies to reduce Customer Acquisition Cost (CAC) from 16 months to 12 months, enhancing profitability and optimizing resource allocation.
• Orchestrated impactful marketing campaigns that generated a robust influx of qualified leads, fueling sales pipeline and revenue growth.
• Consistently exceeded quarterly targets by closely monitoring Key Performance Indicators (KPIs) and adapting strategies to changing market dynamics.
• Drove continuous improvement within sales department by fostering culture of learning through workshops and skill-building sessions.
• Strengthened customer relationships and loyalty by providing exceptional service and consistently addressing client needs.
• Evaluated market trends and competitor offerings through comprehensive industry research, proactively identifying growth opportunities and threats to maintain market leadership.

• Spearheaded the opening of the Indonesian market and introduced financial services to telecommunication subscribers, driving strategic market entry.
• Successfully closed deals with mobile operators and financial institutions, establishing crucial partnerships for market penetration.
• Secured agreements with top 3 Telco in Indonesia, including Indosat Ooredoo Telecom and Smartfren Telecom, consolidating market presence.
• Implemented territory management strategies, optimizing sales coverage and minimizing travel expenses for field representatives.
• Developed partnerships with external vendors, enhancing product offerings and driving higher profit margins.
• Expanded market presence through targeted prospecting efforts, boosting brand awareness and creating new business opportunities.
• Launched impactful marketing campaigns, generating qualified leads and accelerating revenue growth.
• Collaborated cross-functionally to develop innovative product offerings, meeting evolving customer demands and staying competitive.
• Managed relationships with industry stakeholders, enhancing company presence and fostering strategic partnerships.
• Conducted thorough industry research, identifying emerging trends and capitalizing on growth opportunities, while proactively addressing competitive threats.

• Managed and recruited new business partners for direct sales, expanding the customer base in Indonesia.
• Successfully hired sales, solution, and delivery teams to support business growth.
• Achieved significant milestones as a Senior Client Executive at Whispir, winning agreements with prestigious clients such as Telkom University, Polda Bali, MD Media, Indosat Ooredoo, Japanese Tobacco International, and Asia Pacific Fiber tbk.
• These successes demonstrated my ability to effectively negotiate and close deals with key clients, expanding the company's reach in the Indonesian market.
• Evaluated competitors' strategies and tactics, utilizing findings to inform future marketing efforts for competitive advantage.
• Leveraged data-driven insights for informed decision-making aligned with overarching business objectives.

• Spearheaded Celltick's market expansion across Indonesia, the Philippines, and Myanmar, targeting government, telco, and local OEM sectors for Mass Alert, Livescreen, and Android apps solutions respectively.
• Managed end-to-end account operations, securing pivotal agreements with major telecom players like Smartfren Telecom, Cyrus, and TAM, driving the preload of Celltick's 'Start' Android Apps on their devices.
• Successfully negotiated contracts with leading online platforms including Kompas.com, Liputan6.com, and Okezone.com, bolstering Celltick's market presence and revenue streams.
• Secured a landmark Mass Alert/Early Warning System contract with Globe Telecom in the Philippines, contributing to national-level emergency preparedness.
• Formed strategic alliances, including a Manage Service Agreement with Hutchison Indonesia (Tri) and a partnership with Mytel in Myanmar, significantly expanding Celltick's regional reach and product offerings.
• Orchestrated the successful launch of new products in local markets, driving substantial revenue growth and enhancing brand recognition.
• Led cross-functional teams to ensure operational excellence and alignment with business objectives, fostering a culture of collaboration and innovation.
• Provided exemplary customer service, promptly addressing client concerns and maintaining high satisfaction levels, enhancing Celltick's reputation as a trusted partner.
• Cultivated strong relationships with industry stakeholders, positioning Celltick for continued growth and market leadership.
• Ensured regulatory compliance by navigating complex legal landscapes and collaborating closely with government agencies, safeguarding Celltick's operations and reputation.

• Actively sold Business Continuity Resiliency Solution (BCRS) and Managed Services (MS) across various industries as a Client Solution Executive.
• Delivered end-to-end solutions and crafted tailored contracts to meet specific customer requirements.
• Consistently surpassed yearly sales quotas and cultivated strong client relationships throughout tenure.
• Achievements:

Surpassed yearly sales target by USD 1.2 million.
Received 'Certification of Recognition' for winning an agreement from the banking sector.

Closed a USD 52 million BOT (Build Operate & Transfer) Data Center service agreement with a telecommunications company in Indonesia.

Sold a value-added service worth USD 5.8 million to another telecommunications company in Indonesia.
Recognized as one of the top sales contributors and received PBC 1 in GTS department.

Won another agreement for BOT Data Center service worth USD 37 million with a telecommunications company in Indonesia.

• Managed conflict resolution between internal team members and external stakeholders during project execution.
• Collaborated with cross-functional teams to ensure seamless execution of client projects.
• Actively pursued professional development opportunities to stay updated on industry trends, enhancing service delivery to clients.
• Cultivated enduring client relationships through effective communication and rapport building.
• Led contract negotiations with prospective clients, securing favorable terms for mutual benefit.
• Tailored solutions to meet client business and marketing goals, working closely with client leadership.

• Actively drove the sales of software licenses and managed service solutions at Lintas Inti Makmur from January 2011 to September 2012, consistently surpassing yearly sales targets.
• Provided valuable competitive insights, maintained sales forecasts, and adeptly negotiated business models and contractual agreements for mutually beneficial outcomes.
• Demonstrated dedication by delivering services until revenue generation, contributing significantly to the company's overall success.
• Achieved key milestones including securing contracts with prominent clients such as Hutch, Indosat, and XL Axiata, and successfully conducting Proof of Concept (POC) projects within specified timeframes.
• Managed a team of sales professionals, offering coaching and guidance to optimize performance and productivity.
• Accurately forecasted sales trends by analyzing historical data and market conditions, facilitating informed decision-making for inventory management and resource allocation.
• Maintained up-to-date product knowledge through continuous professional development, ensuring effective client education and support during sales presentations.
• Cultivated strategic partnerships with industry influencers to enhance brand visibility and credibility.
• Identified cross-selling opportunities within existing accounts, maximizing client satisfaction and revenue generation.
• Collaborated with marketing teams to develop targeted campaigns, resulting in increased sales leads and overall business growth.

• Promoted and managed sales opportunities for Huawei's Managed Service Solution, leading the bidding process and ensuring customer satisfaction by exceeding SLA agreements and expectations.
• Achieved significant sales milestones, with total service sales reaching $7 million in 2009, $5 million in 2008, and $2.5 million in 2007.
• Collaborated effectively with cross-functional teams to enhance organizational performance and drive results.
• Directed comprehensive sales efforts, consistently exceeding revenue targets while prioritizing customer satisfaction.
• Championed continuous improvement initiatives, enhancing operational performance across all departments.
• Developed and executed strategic plans for business growth, resulting in increased market share.
• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
• Managed a diverse team, fostering a positive work environment and high employee satisfaction.
• Drove year-over-year business growth, leading operations, strategic vision, and long-range planning.
• Implemented operational strategies to maximize efficiency and build customer and employee loyalty, while also analyzing market trends and competitor activities for creating competitive advantages.