Sydnie Shanley
Coeur d'Alene
Summary
Motivated and dependable team leader with 4 years of experience as an Assistant Manager/Shift Runner at Domino’s. Highly skilled in customer service, team supervision, and fast-paced problem-solving. Proven ability to lead teams, handle high-pressure situations, and maintain a positive customer experience.
Overview
4
4
years of professional experience
Work History
Manager/Shift Supervisor
Domino’s
Coeur D'Alene
04.2021 - 03.2025
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Managed customer service inquiries and complaints in a timely manner.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Performed cash transactions accurately and efficiently.
- Answered customer inquiries and provided accurate information regarding products and services.
- Worked effectively in team environments to make the workplace more productive.
- Established processes for monitoring customer satisfaction levels.
- Collaborated with management on developing strategic plans for achieving business goals.
- Maintained a clean, organized, and fast paced environment
Education
Bachelor of Science - Criminology
University of Idaho
Moscow, ID01-2027
Skills
- Customer Service
- Team leadership
- Conflict resolution
- Multitasking
- Adaptability
- Attention to detail & accuracy
- Communication & interpersonal skills
Timeline
Manager/Shift Supervisor
Domino’s
04.2021 - 03.2025
Bachelor of Science - Criminology
University of Idaho