Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tahlia McKinlay

Mackay

Summary

Developed exceptional interpersonal and communication skills within supportive care environment. Excel in providing personalized assistance and fostering positive, inclusive atmosphere. Seeking to transition into new field, bringing patience and dedication to enhancing quality of life for others.

Overview

3
3
years of professional experience

Work History

Disability Support Worker

Beautiful Minds Therapy and Support
07.2024 - 08.2025
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Drove clients safely to social activities and appointments.
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
  • Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
  • Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
  • Maintained safety with tidy, clean, and hazard-free home environments.
  • Kept detailed daily logs with care actions, patient behaviors, and incidents.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Provided emotional support to clients during challenging times, fostering resilience and coping skills.
  • Adhered to company requirements for patient interactions and care standards.
  • Maintained accurate records of client progress, adjusting support strategies as needed to maximize outcomes.

Retail Sales Associate

Totally Workwear
05.2024 - 07.2024
  • Assisted in setting up promotional displays to attract customer attention and boost sales.
  • Increased sales floor efficiency by organizing merchandise and ensuring items were easy to locate.
  • Enhanced store appearance and shopping experience with meticulous shelf organization and cleanliness.
  • Managed efficient cash register operations.
  • Prioritized helping customers over completing other routine tasks in store.

Commercial Cleaner

Early Bird Cleaning
01.2024 - 05.2024
  • Cleaned building floors by sweeping, mopping, and scrubbing floors.
  • Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Maintained clean, neat, and professional entrances.
  • Maintained clean environments across various industries including offices, medical facilities, schools, retail spaces, and warehouses.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Developed and maintained cleaning schedules to clean designated areas and manage shifts.

Shoe Sales Associate

The Athlete's Foot
08.2023 - 12.2023
  • Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
  • Developed rapport with repeat customers, remembering names and preferences to provide tailored shopping experiences each visit.
  • Improved overall store appearance through diligent upkeep of shelves, display tables, and fitting areas during shifts.
  • Assisted customers in locating desired items promptly, minimizing wait times for optimal shopping experiences.
  • Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
  • Conducted regular price checks, keeping customers informed of current promotions and discounts available.
  • Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.

Retail Sales Associate

Totally Workwear
10.2022 - 06.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Greeted customers and provided outstanding customer service.

Apprentice Hairdresser

Price Attack
05.2022 - 08.2022
  • Assisted hair stylists with colorwork by applying base colors and toners.
  • Assisted front desk by answering phone calls, taking appointments and checking clients in.
  • Maintained a clean and organized work area, adhering to strict sanitation guidelines for health and safety purposes.
  • Helped get clients' hair ready for treatment by shampooing and conditioning at wash station.
  • Performed basic housekeeping duties such as sweeping, taking out trash and collecting dirty linens for wash.
  • Enhanced overall salon atmosphere by contributing to a positive work environment and fostering strong team dynamics.
  • Sterilized cutting equipment and refilled hair product bottles to assist hair stylists during busy periods.
  • Prepared clients for hair cuts and styles with soothing shampoo work.

Education

No Degree -

Mackay Northern Beaches State High School
Mackay

Skills

  • Daily living assistance
  • Problem-solving
  • Personal care
  • Documentation skills
  • Client confidentiality
  • Health and safety
  • Household chores
  • Creative thinking
  • Transportation assistance
  • Life skills training
  • Time management
  • Empathy and patience

Timeline

Disability Support Worker

Beautiful Minds Therapy and Support
07.2024 - 08.2025

Retail Sales Associate

Totally Workwear
05.2024 - 07.2024

Commercial Cleaner

Early Bird Cleaning
01.2024 - 05.2024

Shoe Sales Associate

The Athlete's Foot
08.2023 - 12.2023

Retail Sales Associate

Totally Workwear
10.2022 - 06.2023

Apprentice Hairdresser

Price Attack
05.2022 - 08.2022

No Degree -

Mackay Northern Beaches State High School

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Tahlia McKinlay