Farahutama Ripurio
Operational Manager
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Relationship-oriented professional with exceptional communication skills and a genuine interest in people. Builds trust and rapport easily, fostering open communication across all levels of an organization. Leverages these connections to gather valuable feedback, identify potential issues, and promote a positive work environment.
Overview
15
15
years of professional experience
Work History
Operasional Sn. Manager
Pangansari Utama Patisserie
3 2020 - Current
- Applied effective time management techniques to meet tight deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Provide leadership and strategic planning to all departments in support of our service culture, maximized operations and guest satisfaction
- Work Very closely with the hotel owners and other stake holders.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Worked flexible hours across night, weekend, and holiday shifts.
- Cultivated interpersonal skills by building positive relationships with others.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Risk Management Manager
Media Group
02.2018 - 03.2020
- Discovered, analyzed, and documented areas of potential risks
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Worked on the improvement of company's risk management policies and procedures to minimize the risk as much as possible
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Established robust risk mitigation strategies to safeguard against potential operational challenges or disruptions.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Controlled costs to keep business operating within budget and increase profits.
Junior Event Director
PT. Promessa Infinit
12.2012 - 01.2018
- Surveyed and analyzed event and strategy success and orchestrated improvements
- Oversaw all aspects of event logistics including venue selection, vendor coordination, scheduling, transportation arrangements, accommodations, and onsite support services.
- Mentored junior staff members, providing guidance on best practices in event management and promoting professional development opportunities.
- A competent event coordinator with good all round experience of event development, management and marketing
- Self-motivated, enthusiastic and with a can-do positive attitude with a proven ability to ensure the smooth running of each event hosted
- Working with marketing team to run dedicated online campaigns for the brands
- Managing pricing competitiveness, assortment, stock availability of hero product offered by each brand
- Development & execution of brand strategy within category strategy.
Specialized Staff of Demokrat Party
The House Representative of Indonesia (DPR RI)
03.2011 - 11.2012
- Optimized resource allocation across multiple tasks by effectively prioritizing workload based on deadlines or urgency levels.
- Liaised with management and other departments to maintain smooth operations.
- A highly motivated, confident individual with exceptional multi-tasking and organizational skills
- Able to exhibit confidentiality, discretion, tact, diplomacy and professionalism when dealing with floor managers and The Indonesian House of Representatives
- Possessing a proven ability to help The Head of Faction of Demokrat Party to make the best use of their time by dealing with their secretarial and administrative tasks.
Sous Chef & Assistant Banquet Manager
Padma Hotel
06.2009 - 02.2011
- Very capable with a track record of dealing with all kitchen, canteen and culinary related issues
- A proven ability to react in areas that require immediate attention and ensuring that all food is always presented to the highest possible standards
- Ambitious and seeking to continually broaden knowledge of food, cutting edge cuisine, and overall event presentation
- Directed staff to achieve ultimate workflow and effectiveness
- Effectively coordinated daily event and banquet operations.
Additional Information
- Led as Project Manager for a highly sensitive and culturally significant wedding in Malaysia (2015). Successfully managed intricate logistical challenges, navigated diverse cultural expectations, and coordinated with multiple security agencies to ensure a seamless and secure experience for the Deputy Prime Minister's family and their distinguished guests."
- Designated Project Manager by Pangansari Utama for the Jakarta E-Prix Formula E event (2022). Successfully navigated complex dietary restrictions and logistical challenges to deliver a seamless dining experience for all participants. A pivotal moment in my career, demonstrating my ability to thrive under pressure.
Education
Technicien Supereieur Hôtellerie -
07.2008 - 05.2009
Higher Diploma - undefined
07.2007 - 05.2009
Diploma - undefined
07.2005 - 04.2007
Skills
Communication
Collaborative work
Ability to work under pressure and meet tight deadlines
Problem Resolution
Team building
Expectation setting
Positive Attitude
Business Analysis and Reporting
Good Judgment
Problem-solving aptitude
Area Of Expertise
- Client & Stakeholder Relationship Management: Building and maintaining strong relationships with clients, vendors, and internal stakeholders to ensure project success. Expertise in communication, negotiation, conflict resolution, and exceeding expectations, even in high-profile, sensitive situations.
- Project & Event Leadership: Proven track record in planning, executing, and managing complex projects and large-scale events, including a high-profile wedding for the child of the Malaysian Deputy Prime Minister. Adept at risk assessment, budget management, and delivering results within tight deadlines.
- Operational Excellence: Streamlining processes, optimizing resource allocation, and coordinating logistics to ensure smooth operations and efficient outcomes, even under intense scrutiny and security protocols. Experienced in staff scheduling, shift optimization, and attendance management.
Specialized Expertise:
- High-Profile Event Management: Expertise in managing events with significant media attention, VIP guests, and strict security requirements. Demonstrated ability to coordinate with government agencies and security personnel to ensure the safety and success of the event.
- Cross-Cultural Communication: Skilled at navigating cultural nuances and building rapport with individuals from diverse backgrounds, including high-ranking government officials and international dignitaries.
- Crisis Management: Proven ability to maintain composure and make sound decisions under pressure, effectively addressing unexpected challenges and ensuring the event proceeds smoothly.
Co Curriculum
- Taylors Collage, Chief of Student BDH 28, 2008
- PPI Switzerland, Secretary, 2006
Internship
Far East Fine Dining Restaurant (Hotel Ochsen), Zug SWITZERLAND, Maître d'hôtel, 2006, 2007