Tammy Howell
Pocatello
Summary
Results-driven Assistant Manager with expertise in team collaboration, customer service, and operational efficiency. Proven track record in enhancing team performance and coordinating successful events to drive community engagement.
Overview
25
25
years of professional experience
4
4
Certifications
Work History
Assistant Manager
Cal Ranch Country Supplier
Pocatello
04.2024 - Current
- Managed inventory levels and coordinated product restocking efforts.
- Supported daily operations by addressing customer inquiries and concerns.
- Executed cash handling procedures during register transactions, and end-of-day, weekly, and monthly reports.
- Coordinated special events to enhance community engagement and customer experience.
- Supervised daily operations including scheduling shifts, assigning duties.
- Monitored employee attendance records, timekeeping, and payroll information.
- Ensured compliance with safety regulations and company policies.
- Collaborated with management on developing strategic plans for achieving business goals.
- Collaborated with vendors to implement promotional displays and merchandising strategies.
- Recruited and trained new employees to meet job requirements.
Coach
Walmart
Chubbuck
01.2003 - 03.2024
- Managed inventory levels, optimizing stock availability and reducing shortages.
- Coordinated staff schedules to meet business demands and enhance productivity.
- Implemented safety protocols to maintain a secure work environment for all staff.
- Assisted in developing training programs to improve team performance and skills.
- Collaborated with management on strategic initiatives to enhance operational success.
- Provided feedback on employee performance and implemented corrective measures as needed.
- Coordinated promotional events that increased brand awareness within the community.
- Performed weekly audits of cash registers to detect discrepancies in transactions and employee policy compliance.
- Analyzed financial data to identify areas of improvement and implement strategies to increase profitability.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Analyzed market trends and competitor activity to inform business strategy.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Directed recruitment, hiring, and training of new staff members.
- Established and monitored KPIs to evaluate performance and identify areas for improvement.
- Proposed or approved modifications to project plans.
Team Lead
RGIS
Nashville
08.2000 - 08.2003
- Coordinated schedules and assigned duties to optimize team performance and productivity.
- Facilitated communication between departments to streamline operations and resolve issues.
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
- Reviewed completed work to verify consistency, quality, and conformance.
- Established clear team goals aligned with company objectives, tracking progress regularly.
- Oversaw training and development programs to enhance team skills and knowledge.
- Fostered a culture of continuous improvement, encouraging innovation and efficiency.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Produced thorough, accurate and timely reports of project activities.
Education
High School Diploma -
Pocatello High School
Pocatello, ID06-1991
Skills
- Inventory management
- Compliance assurance
- Team leadership
- Staff training
- Data analysis
- Event coordination
- Compliance
- Reporting and documenting
- Process improvement strategies
- Financial reporting
- Succession planning
- Recruiting and interviewing
- Performance reviewing
- Project management abilities
- Staff training and development
- Marketing
- Policy administration
- Sales reporting
- Budgeting and finance
- Business development understanding
- Sales monitoring
- Staff development
- Sales forecasting
- Recruitment and hiring
- Promotional planning
- Customer relationship management (CRM)
- Project management
- Cost control
- Multitasking and organization
- Vendor relationship management
- Sales growth
- Retail operations management
- Operations management
- Strategic planning
Certification
Facilitator Training
References
References available upon request.
Timeline
Assistant Manager
Cal Ranch Country Supplier
04.2024 - Current
Coach
Walmart
01.2003 - 03.2024
Team Lead
RGIS
08.2000 - 08.2003
High School Diploma -
Pocatello High School