Tara Mendoza
Idaho Falls
Summary
Accomplished leader with a strong background in staff training and operational management. Known for developing high-performing teams and enhancing customer satisfaction through effective communication and problem-solving.
Overview
15
15
years of professional experience
Work History
Owner/Operator
Bardoza's taphouse
Idaho Falls
11.2021 - 02.2025
- Managed daily operations of a busy restaurant environment.
- Oversaw inventory management and controlled food costs effectively.
- Implemented marketing strategies to attract new customers and increase visibility.
- Scheduled staff shifts to optimize service during peak hours.
- Managed cash flow by setting budgets for expenses such as labor cost, food cost, ensuring timely payment of bills and taxes as well as monitoring accounts receivable and payable records .
- Optimized profits by controlling food, beverage and labor costs.
- Oversaw daily operations of the restaurant including staff scheduling, budgeting and inventory management.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Trained new employees to perform duties.
- Oversaw inventory and orders.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Office Administrator
Title One
Idaho City
06.2017 - 03.2018
- Managed office supplies and inventory for smooth daily operations.
- Coordinated scheduling and appointments for team members and clients.
- Assisted in maintaining accurate records and filing systems.
- Implemented office procedures to enhance efficiency and organization.
- Performed clerical duties such as photocopying, faxing and scanning documents.
- Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
- Organized and maintained filing systems, including electronic databases and records.
- Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
- Composed correspondence such as letters, emails, memos, reports and other documents.
- Developed strong relationships with clients through excellent customer service skills.
- Prepared presentations using Microsoft Office applications such as Word, Excel, and PowerPoint.
Supervisor and pre-school Teacher
Creations Of A Child
Idaho Falls
05.2010 - 01.2017
- Supervised classroom activities and ensured a safe learning environment.
- Trained staff on child development practices and educational techniques.
- Coordinated communication between parents and educators for student progress updates.
- Developed lesson plans aligned with curriculum standards and children's needs.
- Oversaw daily operations and maintained classroom organization and cleanliness.
- Managed scheduling of staff shifts to ensure adequate coverage for all activities.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Directed and supervised team of 15 employees in daily operations.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Monitored employee productivity to provide constructive feedback and coaching.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Trained new employees on company policies and procedures.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
Education
High School Diploma -
Skyline Highschool
Idaho Falls, ID05-2008
Skills
- Inventory management
- Budgeting
- Cash flow management
- Staff training
- Customer relationship management
- Operational efficiency
- Scheduling optimization
- Time management
- Payroll processing
- Operations management
- Marketing strategy development
Timeline
Owner/Operator
Bardoza's taphouse
11.2021 - 02.2025
Office Administrator
Title One
06.2017 - 03.2018
Supervisor and pre-school Teacher
Creations Of A Child
05.2010 - 01.2017
High School Diploma -
Skyline Highschool