Taufan Ismail
Technical Leader Area Sumatera
Jakarta
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
12
12
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Consultan Area/Area Leader
PT Telkominfra
01.2023 - Current
- Strategy & Oversee its execution on achieving target KPI
- Coordination 3 Manager (Central Sumarta, South Sumatera & North Sumatera)
- Interface with Customer (Telkomsel) HQ about Project, Progres & Result
- Weekly & Monthly Meeting with Customer Telkomsel HQ (Progress Activity & Result)
- Weekly Meeting with Team (Regional)
- Reporting and management (Tracking target KPI, Reporting Weekly & Monthly)
- Coordination with Telkomsel HQ & Team (Telkominfra Regional)
- Problem Solving Activity Project
- Analysis Network performance High Level Issue
- PIC National
- Ericsson Vendor Equipment Optimization Specialist National
Tech Lead Optimization
PT Telkominfra
01.2019 - 01.2023
- Strategy & Oversee its execution on achieving target KPI
- Lead Engineer
- Assessments Target KPI (Tutela, RCI, SE, CQI & Covmo)
- Define Strategic Inconsistency Activity
- Assessments team member, appropriate team placement, as measured by its capabilities
- Lead, directing and provide guidance and consultancy team member
- Reporting and management (Tracking target KPI, Reporting Weekly & Monthly)
- Trial & Implementation feature or strategic for Improve Target KPI
- Customer complaint & Event (Making dashboard & Crowd management) distributed to team
- Coordination with Project Manager & Consultant Area about Project activity and others
- Meeting (Weekly meeting with team, discussing problem and solution each member)
- Meeting (Weekly meeting with Customer Regional about Progress activity, Problem Achievements and give solution
Sr.Radio Network Optimization
PT. TelkomInfra
01.2017 - 12.2019
- Strategic Improvement Quality of Service Kalimantan
- Specialist Complaint handling 2G,3G & 4G Network & Presentation to Customer
- Improvement KPI NMS 4G SSSR, Service Drop Rate, CQI, 3G CSSR CS,PS,HS, CCSR CS,PS,HS
- Daily monitoring, Analyze, Improvement
- Parameter Inconsistency check
- Improvement Speed test Okla & Open Signal
- Coverage & Productivity Improvement
- High Level Optimization, Parameter & Feature Trial
Jr. Radio Network Optimization Engineer
PT. Huawei Services
02.2016 - 01.2017
- Provide Analysis of KPIs and Perform Problem Investigation to Improve network quality issues
- Optimizing, analyzing and improving performance of GSM/UMTS networks of Cluster Tegal & Pekalongan
- Improving worst performance cells (WPC) in each KPIs of both 2G and 3G networks
- Handling and analyzing customers complain that related to quality of network
- Coordinating with other divisions related to hardware issues, capacity issues and transmission issues
Jr. Radio Network Optimization Engineer
PT.Ericsson Indonesia
07.2015 - 01.2016
- Checking parameter in NodeB, checking parameter in RNC, creating Neighbor Relation ISHO, IFHO and SHO after sites On Air
- Inconsistency check 3G Neighbor relation
- Improving discrepancies and inconsistency parameters also neighboring issue periodically
- Improving worst performance cells (WPC) in each KPI 3G networks
- Coordinated with other related team in troubleshoot process
RF Drive Test Engineer
PT. Jiesay Indonesia
05.2013 - 09.2013
- Collect UE physical measurements (SC, RSCP and Ec/No) for all the cells in the Active Set
- Identify major call-related problems (dropped calls, hardware problems, etc.)
- Collect throughput measurements data (download and upload data performance)
Education
Bachelor of Science - Telecommunications
Politeknik Negeri Bandung
Bandung, Indonesia 05.2012 - 09.2015
Bachelor of Science - Computer Information Systems
Binus University
Jakarta, Indonesia 05.2019 - 11.2021
Skills
Map info professionals
TEMS Investigation
Nemo
SQL Server
Radio Optimization
Volte Optimization
5G Optimization
Ericsson RAN
Team management
Workforce planning
Certification
[Volte Optimization] Training - [Dec-2022]]
Timeline
Consultan Area/Area Leader
PT Telkominfra
01.2023 - Current
Bachelor of Science - Computer Information Systems
Binus University
05.2019 - 11.2021
Tech Lead Optimization
PT Telkominfra
01.2019 - 01.2023
Sr.Radio Network Optimization
PT. TelkomInfra
01.2017 - 12.2019
Jr. Radio Network Optimization Engineer
PT. Huawei Services
02.2016 - 01.2017
Jr. Radio Network Optimization Engineer
PT.Ericsson Indonesia
07.2015 - 01.2016
RF Drive Test Engineer
PT. Jiesay Indonesia
05.2013 - 09.2013
Bachelor of Science - Telecommunications
Politeknik Negeri Bandung
05.2012 - 09.2015
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