Taufiq Abdillah
Bekasi,java
Summary
Accomplished sales leader with a proven track record in target achievement and business development. Expertise in key account handling, direct sales techniques, and negotiation mastery. Adept at inspiring motivation within teams, developing pricing strategies, and conducting market analysis. Skilled in customer relationship management and contract negotiation. Career goal: to leverage extensive experience to drive growth and success in a dynamic organisation.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
Work History
Head of Sales & Business Partnership
PT CBQA Global Indonesia
Jakarta, Jakarta
01.2025 - Current
- Executed strategic plans to achieve organisational goals.
- Provided leadership for successful team performance.
- Negotiated key contracts to secure lucrative deals.
- Set ambitious targets, sparking team motivation.
- Facilitated client meetings with the aim of strengthening relationships and boosting sales.
- Optimised sales operations for maximisation of profitability.
- Influenced product development based on market insights, aiding in the creation of relevant offerings.
- Achieved market dominance with innovative sales strategies.
- Streamlined internal processes to enhance operational efficiency.
- Delivered professional sales presentations, creatively communicating product quality and market comparisons to prospective clients.
- Established and maintained positive, profitable client relationships through superb communication.
- Built long-term relationships with customers and generated referrals from existing clients.
Business development manager
PT BentzJaz Indonesia
Jakarta, Jakarta
01.2021 - 12.2022
- Streamlined processes to improve overall efficiency.
- Managed key accounts, ensuring high levels of customer satisfaction.
- Assessed competitor activities for strategic positioning.
- Delivered excellent customer service by addressing queries promptly and effectively.
- Executed successful product launches, driving market penetration.
- Secured new business opportunities by cultivating strong relationships with potential clients.
- Collaborated with stakeholders to align business goals and objectives.
- Drove revenue growth with innovative sales strategies.
- Fostered client relationships, leading to increased brand loyalty.
- Devised comprehensive business plans, enabling sustainable growth.
- Conducted market research to identify potential business opportunities.
- Coached team to build client relationships and exceed sales targets.
Assistant Manager of GA & Legal Division
PT CJ Foodville Bakery and Cafe Indonesia
Jakarta, Jakarta
05.2016 - 12.2020
- Streamlined store operations with efficient scheduling.
- Assisted in recruitment process to build an effective workforce.
- Managed cash registers accurately reducing discrepancies at end of day reconciliation.
- Created a positive work environment, resulting in higher employee morale.
- Delegated tasks to team members efficiently improving overall productivity.
- Handled customer complaints effectively, restoring trust in our brand.
- Managed daily operations to ensure smooth running of the shop floor.
- Developed strong relationships with suppliers, ensuring timely delivery of products.
- Maintained high standards of store cleanliness, enhancing shopping experience for customers.
- Ensured health and safety compliance, maintaining a safe working environment for all staff members.
- Assisted in corporate governance matters for enhanced organisational control.
- Facilitated communication between different departments for streamlined operations.
- Oversaw risk management activities to minimise potential liabilities.
- Researched, interpreted and advised on laws for accurate legal guidance.
- Maintained impartiality when serving as mediator.
- Coordinated smooth property transfers by organising paperwork and keeping to tight deadlines.
Operation Manager
PT Trikarya Mukhlisin
Tangerang, Banten
04.2014 - 03.2015
- Ensured compliance with industry standards by enforcing strict quality control measures.
- Leveraged technical tools for data analysis; informed decision making processes.
- Negotiated contracts with suppliers, securing favourable terms for the organisation.
- Initiated cost-reduction measures; ensured financial stability during challenging economic periods.
- Implemented safety protocols, ensuring a safe and secure workplace for all staff.
- Oversaw inventory management to ensure optimal stock levels at all times.
- Directed strategic initiatives to drive growth and improve operational performance.
- Improved customer satisfaction with innovative problem-solving techniques.
- Led and managed administrative staff to maintain smooth daily operations.
- Handled negotiations with outside vendors and service agencies to meet group needs.
- Coordinated hiring, recruitment and training strategies to build successful administrative team.
- Analysed and resolved complex resource management issues for optimised scheduling.
- Drafted procedural statements and guidelines for company-wide use.
Education
Master Degree - Management
Trisakti University
Jakarta 08.2014 - 03.2016
Bachelor Degree - Management
Islamic University of North Sumatera
Medan, North Sumatra 09.2009 - 03.2013
Skills
- Target achievement
- Inspiring motivation
- Key account handling
- Direct sales techniques
- Negotiation mastery
- Business development
- Sales Leadership
- Customer relationship management
- Market analysis
- Pricing strategy development
- Contract negotiation
Timeline
Head of Sales & Business Partnership
PT CBQA Global Indonesia
01.2025 - Current
Business development manager
PT BentzJaz Indonesia
01.2021 - 12.2022
Assistant Manager of GA & Legal Division
PT CJ Foodville Bakery and Cafe Indonesia
05.2016 - 12.2020
Master Degree - Management
Trisakti University
08.2014 - 03.2016
Operation Manager
PT Trikarya Mukhlisin
04.2014 - 03.2015
Bachelor Degree - Management
Islamic University of North Sumatera
09.2009 - 03.2013
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