Tavis Zortman
Post Falls,ID
Summary
Motivated crew member with excellent leadership and project management abilities. Focused on delivering high-quality services on tight schedules. Seeking a lasting position in which I can expand my skills and continuously grow, while providing my employer and client with exceptional attention to detail.
Overview
9
9
years of professional experience
Work History
Commercial Pest Control Technician
Pointe Pest Control
01.2023 - Current
- Enhanced client satisfaction by providing timely and effective pest control solutions tailored to their specific needs.
- Reduced callbacks by accurately diagnosing and effectively treating various pest problems in commercial settings.
- Maintained a safe work environment by adhering to safety protocols and using appropriate personal protective equipment.
- Improved client retention rates by consistently delivering high-quality service and maintaining open lines of communication.
Specialty Pest Technician
Pointe Pest Control
11.2022 - 01.2023
- Deployed physical baits, glue boards, and traps to catch and eliminate interior pests.
- Inspected commercial and residential buildings and structures for pest issues.
Crew Supervisor
All Seasons Tree Service
09.2016 - 11.2022
- Promoted to leadership position in recognition of strong work ethic
- Operation, maintenance and oversight of various arborist machinery
- Mentor and train employees on company standards and protocol safety measures
- Increase customer satisfaction through successful delegation of team tasks
- Maintain work environment for safety hazards and maximum efficiency for profitability
- Regularly inspects and maintains CDL vehicle, troubleshoots as necessary to prevent malfunction, accident, or injury
- Drives vehicles over 26,000lbs on average of 300-350 miles per week
Sales Representative
Qualfon Call Center
06.2015 - 07.2016
- Delivered services and support to new and existing customers
- Attended closely to concerns and actively developed creative solutions
- Client follow up to ensure full customer satisfaction to company standards
Skills
- Leadership
- Communication
- Growth mindset
- Projection management
- Time management
- Class A CDL
- Ariel rescue certified
Timeline
Commercial Pest Control Technician
Pointe Pest Control
01.2023 - Current
Specialty Pest Technician
Pointe Pest Control
11.2022 - 01.2023
Crew Supervisor
All Seasons Tree Service
09.2016 - 11.2022
Sales Representative
Qualfon Call Center
06.2015 - 07.2016
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