Tayler Holbert
Coeur D'Alene
Summary
Dynamic and motivated professional with a strong work ethic and exceptional customer service skills, honed as a Deli Manager at Yokes. Proven ability to optimize operations and train staff effectively, while maintaining high standards of food safety and quality. Adept at multitasking and engaging guests to enhance their experience.
Overview
8
8
years of professional experience
Work History
Server
Old European Restaurant
01.2023 - 03.2024
- Provided exceptional customer service by promptly addressing guest inquiries and requests.
- Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
- Learned menu items thoroughly to accurately inform customers about ingredients and preparation methods.
- Collaborated with kitchen staff to ensure timely food delivery during peak hours.
- Provided Support in other areas when needed i.e. bussing tables , washing dishes , hosting
- Trained new employees including POS , Menu and general operations
Deli Manager
Yokes
03.2020 - 02.2022
- Managed daily deli operations, ensuring adherence to food safety standards and quality control measures.
- Trained and supervised staff on proper food handling techniques and customer service protocols.
- Implemented inventory management procedures to optimize stock levels and reduce waste.
- Collaborated with suppliers to source high-quality ingredients while negotiating favorable terms.
- Managed staff hours to meet Deli needs
- Worked with upper management to implement new sales strategies to increase sales
- Provided training to new and current personal to meet state regulations on food handling requirements
Team Leader
McDonald's
04.2016 - 07.2019
- Led team to enhance operational efficiency through streamlined processes and improved communication.
- Mentored junior staff, fostering skill development and promoting a collaborative work environment.
- Implemented performance tracking systems to monitor productivity and identify areas for improvement.
- Coordinated workflow schedules, optimizing resource allocation and reducing downtime significantly.
Education
High School Diploma -
Coeur D'Alene High School
Bachelor of Nursing - Medical
Herzing University
Dearborn, MI06-2029
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Multi Tasking
- Quick Leaner
- Excellent Verbal and Written Communication
- Work Well with others
- Motivated
- Goal Oriented
Timeline
Server
Old European Restaurant
01.2023 - 03.2024
Deli Manager
Yokes
03.2020 - 02.2022
Team Leader
McDonald's
04.2016 - 07.2019
High School Diploma -
Coeur D'Alene High School
Bachelor of Nursing - Medical
Herzing University
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