Teddy Yap
Bussiness Owner
Bekasi
Summary
Talented Owner with excellent marketing, customer service and facility oversight skills and more than 19 years of experience. Highly effective and comfortable working with people at all levels in organization. Motivated business professional bringing 19 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating, and supporting staff members.
Overview
19
19
years of professional experience
2
2
Languages
Work History
Owner
TB Berkat Jaya
11.2017 - 11.2023
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Established, optimized and enforced business policies to maintain consistency across industry operations.
- Discovered areas of improvement by generating quarterly operational and sales reports.
- Trained and developed team members to build human capital.
- Managed large budgets, collaborating with other departments to eliminate redundancies.
- Established foundational processes for business operations.
Director of Operations
Dragon Family Management
11.2018 - Current
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Evaluated company documentation to verify alignment with regulatory requirements.
- Established departmental performance goals and provided feedback for underperforming areas.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Defined, implemented, and revised operational policies and guidelines.
- Achieved team goals through formalized training plans, coaching, and performance management.
Director of Operations
TB Agung Jaya
07.2012 - 06.2017
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Defined, implemented, and revised operational policies and guidelines.
- Monitored budget and utilized operational resources.
- Achieved team goals through formalized training plans, coaching, and performance management.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Oversaw day-to-day production activities in accordance with business objectives.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Established and monitored quality assurance standards to achieve operational excellence.
- Developed systems and procedures to improve operational quality and team efficiency.
- Mentored and coached team members to foster productive and engaging work environment.
- Monitored and coordinated workflows to optimize resources.
Owner
VIP Computer
11.2004 - 03.2011
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Established, optimized and enforced business policies to maintain consistency across industry operations.
- Discovered areas of improvement by generating quarterly operational and sales reports.
- Trained and developed team members to build human capital.
- Managed large budgets, collaborating with other departments to eliminate redundancies.
- Established foundational processes for business operations.
- Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
- Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Owner
Agung Aquarium
07.2005 - 11.2007
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Established, optimized and enforced business policies to maintain consistency across industry operations.
- Discovered areas of improvement by generating quarterly operational and sales reports.
- Trained and developed team members to build human capital.
- Managed large budgets, collaborating with other departments to eliminate redundancies.
- Established foundational processes for business operations.
- Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
- Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
Education
High School Diploma -
Cahaya Sakti
Jakarta 04.2001 -
Junior High School -
Santo Markus II
Jakarta 04.2001 -
Skills
Administrative Oversight
Business Management
Regulatory Compliance
Labor Relations
Budget Administration
Project Management
Negotiation
Operations Management
Business Planning
Strategic Planning
Team Oversight
Quality Management Systems
Timeline
Director of Operations
Dragon Family Management
11.2018 - Current
Owner
TB Berkat Jaya
11.2017 - 11.2023
Director of Operations
TB Agung Jaya
07.2012 - 06.2017
Owner
Agung Aquarium
07.2005 - 11.2007
Owner
VIP Computer
11.2004 - 03.2011
High School Diploma -
Cahaya Sakti
04.2001 -
Junior High School -
Santo Markus II
04.2001 -