Summary
Overview
Work History
Education
Skills
Timeline
Generic
Tedi Esa Pratama

Tedi Esa Pratama

Balaraja

Summary

Let me introduce myself, I am Tedi Esa Pratama,
Currently I am still working at PT Proxima Nusantara Sakti (Proxima Research) which operates in the field of Market Research, as an Operational Researcher.

My job is to create a project budget, manage the use of the workforce involved, supervise and control the quality of ongoing projects as well as make progress and report the results to the relevant divisions.

I have the ability to work in a team or work individually, both working in the Back Office or working tactically in the field.

I have experience as an Internal Auditor in one of the largest retail companies in Indonesia, as Inventory Control Team Coordinator. Supervise several personnel tasked with conducting audits of company assets, identifying fraud committed by employees. and make asset adjustments to audit findings/differences.

I have experience in the vehicle insurance sector as a Claim Analyst at one of the Insurance Brokers in Surabaya, with the main task of carrying out the claims process (Survey, document collection, chronology analysis) and monitoring claim progress periodically.

I also have work experience in F&B retail sales and marketing finance as a Credit Marketing Officer.

Overview

11
11
years of professional experience
3
3
years of post-secondary education

Work History

Researcher Operational

PT Proxima Nusantara Sakti (Proxima Research)
10.2019 - Current
  • Tasked with creating project budgets, managing the use of manpower involved, supervising and quality control over ongoing projects as well as making progress and reporting the results to the relevant divisions.
  • Increased project success rates by meticulously analyzing research findings and identifying potential issues early on.
  • Mentored junior researchers, fostering a supportive work environment that encouraged growth and learning opportunities for all team members.
  • Enhanced data accuracy by implementing rigorous quality control measures during data collection.
  • Developed strong relationships with stakeholders to ensure research objectives were met and results effectively communicated.

Credit Marketing Officer

PT. Federal International Finance
03.2017 - 09.2019
  • Selling finance products, conducting risk analysis on prospective customers, conducting location surveys and collecting data on prospective customers, processing disbursement of customer loan funds.
  • Increased brand awareness by implementing targeted marketing campaigns and strategies.
  • Managed social media channels to boost online presence and engagement with consumers.
  • Improved customer loyalty by developing targeted retention programs and initiatives.

Claim Analyst

PT Sathya Wahana Indonesia
07.2015 - 02.2017
  • Carry out the claims process (Survey, collect documents, chronology analysis) and monitor claim progress regularly.
  • Assisted clients throughout the entire lifecycle of their claim, from initial filing to final settlement or denial determination.
  • Managed high-volume caseloads, prioritizing tasks to ensure timely completion of all claims.
  • Worked closely with legal counsel when necessary during complex cases involving litigation or arbitration proceedings related to disputed claim outcomes.
  • Enhanced customer satisfaction by resolving complex claims issues in a timely manner.
  • Demonstrated a high level of accuracy and attention to detail in reviewing claim documentation for approval or denial decisions.
  • Reduced claims processing time by implementing efficient analytical techniques and strategies.

Auditor Supervisor

PT Indomarco Prismatama
03.2013 - 05.2015
  • Supervise several personnel tasked with conducting audits of company assets, identifying fraud committed by employees, and making asset adjustments to audit findings/differences.
  • Ensured timely completion of audits by monitoring progress and adjusting resources as necessary.
  • Collaborated with management to develop solutions for identified weaknesses in internal controls.
  • Mentored junior auditors, fostering professional growth and improving overall team performance.

Education

Jurusan Ilmu Sosial (IPS) -

SMAN I Balaraja
01.2005 - 04.2008

Skills

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Timeline

Researcher Operational

PT Proxima Nusantara Sakti (Proxima Research)
10.2019 - Current

Credit Marketing Officer

PT. Federal International Finance
03.2017 - 09.2019

Claim Analyst

PT Sathya Wahana Indonesia
07.2015 - 02.2017

Auditor Supervisor

PT Indomarco Prismatama
03.2013 - 05.2015

Jurusan Ilmu Sosial (IPS) -

SMAN I Balaraja
01.2005 - 04.2008

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