WMS
Tejo Nugroho
Head Of IT
Bekasi,West Java
Summary
Diligent and energetic software engineer with over 10 years of experience in planning, controlling, and executing various projects, including application development, automation technologies, supply chain management, and warehouse management systems.
Experienced IT Manager with a strong background in overseeing technology deployment and maintenance. Skills include instructing and leading IT staff members to provide comprehensive support for hardware, software, and networking infrastructure. Actively collaborates with executives to identify and implement technology needs while effectively managing technology strategy, training, and documentation. Proven track record as an IT Project Manager for IT Supply Chain solutions, demonstrating exceptional implementation and project management abilities. Known for high level of organization and methodical approach, excels at overseeing daily milestones across high-performance teams. Brings extensive expertise in supply chain and digital transformation planning and deployment.
Overview
17
17
years of professional experience
16
16
years of post-secondary education
Work History
Sr IT Manager and Project Manager
Y3 Technologies (YCH Group)
01.2024 - Current
- Successfully led Improve and Implement Warehouse Management System for : 3M, HISENSE, HAIER, DIVERSEY, Travel Blue and others.
- Successfully led Indonesia IT team actively become Project Manager
- Managed vendor relationships for hardware, software, and services procurement, ensuring quality products at competitive prices.
- Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
- Oversaw IT department operations and training.
- Developed and implemented measures and procedures to protect IT systems from cyber threats and data breaches.
- Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
- Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
- Led a skilled IT team in providing exceptional technical support, fostering a collaborative environment that promoted professional growth.
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
- Evaluated emerging technologies to identify opportunities for innovation and improvement within the organization''s IT landscape.
- Implemented robust backup strategies to safeguard critical data against loss or corruption, minimizing potential risks.
- Optimized helpdesk performance through process improvements, enabling faster response times and increased user satisfaction levels.
- Demonstrated familiarity with latest hardware, software and networking technology.
- Developed custom IT solutions to address specific business needs, driving operational improvements and cost savings.
- Customized and repaired technology based on staff requests.
- Enhanced IT infrastructure security with regular vulnerability assessments and proactive patch management.
- Established a robust IT service management framework based on industry standards such as ITIL, driving quality improvements and operational excellence.
- Led technology selection and rollout, focusing on organizational planning and supplier service-level agreements.
IT Manager and Project Manager
Y3 Technologies (YCH Group)
01.2015 - 01.2024
- Leading new project IT for new customers and existing customers
- Provide system solution and gathering all data based on customer’s requirement
- Successfully lead Indonesia project with EDI: FFI, Kievit, LG, ExxonMobil, Philips, DieboldNixdorf, Hisense, Electrolux, Lenovo
- Successfully lead Indonesia project without EDI for: Trouw, Prambanan Kencana, Bloom & Grow, Gree, Dupont, HOMEGA, VICT, Isefood, Solenis, Suntory Garuda Beverages, Sari Husada, Avantchem, ExxonMobil, Fonterra, Lenovo, etc
- Successfully Lead Corporate Project for: Friesland Campina (TH), Philips (TH, VN), Lenovo (ID, MY, SG)
- Leading and manage Indonesia IT Team (Apps and Infra Team)
- Responsible for all IT related for YCH Indonesia
- Competences: WMS and TMS expert, Project Management, Business requirement document, Functional Spec Documents, Oracle reporting PL/SQL, EDI Mapping with ERP (SAP, JDE, Oracle, etc)
- Conducted regular audits of hardware inventory to ensure proper asset management across the organization''s technology infrastructure.
- Enhanced IT infrastructure by implementing strategic technology upgrades and streamlining system processes.
- Coordinated large-scale technology migrations to minimize disruption while enhancing overall system capabilities.
- Optimized existing systems through regular evaluations, making necessary adjustments to improve functionality and user experience.
- Managed the procurement process for IT hardware and software, ensuring timely delivery of necessary equipment to support ongoing projects.
- Developed performance metrics to evaluate IT department success and identify areas for potential improvement.
- Streamlined helpdesk operations by implementing standardized ticketing systems for more effective issue resolution.
- Established IT policies and procedures, fostering a secure and efficient work environment for all employees.
- Negotiated contracts with vendors, securing cost-effective services for the organization''s IT needs.
- Championed employee training programs on new technologies, empowering staff members to adapt quickly to changes in the industry landscape.
- Facilitated seamless communication between IT personnel and other departments, promoting collaboration on key projects.
- Developed comprehensive disaster recovery plans, ensuring business continuity in case of unforeseen events or emergencies.
- Fostered a culture of continuous improvement within the IT department through ongoing professional development opportunities for staff members.
- Implemented cybersecurity measures to protect sensitive company data and maintain compliance with industry standards.
- Reduced downtime and improved overall system performance by proactively addressing potential issues with network maintenance.
- Collaborated with cross-functional teams to provide optimal technology support for various departments within the company.
- Evaluated emerging technologies for their potential impact on organizational goals, recommending viable solutions as needed.
- Oversaw budget management for the IT department, allocating resources effectively while minimizing costs where possible.
- Managed a team of IT professionals, providing mentorship and guidance to boost productivity and ensure project success.
- Spearheaded the development and implementation of innovative software solutions, resulting in increased operational efficiency.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Oversaw development and implementation of improvements to support network operations.
- Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- Wrote strategic business plans outlining need for departmental information technology resources.
- Managed life cycle replacement of hardware and software.
- Analyzed network security and current infrastructure, assessing areas in need of improvement.
- Implemented and maintained technology and software budget.
- Coordinated secure system access of users to various department systems and platforms.
Assistance Manager Project IT
Y3 Technologies (YCH Group)
01.2014 - 01.2015
- Responsible with all requirement FSD, UAT system until Go Live Project
- Perform training system and operation for new project and applications
- Setup new application system for new project
- Mapping EDI system with SAP, Oracle ERP, GERP, JDE, etc
- Level 2 support application WMS, TMS, and EDI for all Indonesia Customer
- Leading new project IT for new customers or existing customers
- Reporting by PL/SQL using TOAD, SQL, Developer, etc
Application Executive
Y3 Technologies (YCH Group)
01.2011 - 01.2014
- Maintain and manage application system
- Develop internal application
- System support
- Day to day operation activity support
- Responsible with all requirement FSD, UAT system
IT Staff
PT. Putra Mahardika Abadi
01.2009 - 01.2011
- Support on desktop, helpdesk, network and data center
- Maintain all computers hardware and software server
- Support application with PHP and MySQL
- Deploy anti-virus to server and clients
IT Support
PT. Putra Mahardika Abadi
01.2008 - 01.2009
- Support on desktop, printer, and network
- Maintain all computer hardware and software server
- Configuration all company’s infrastructure
- Deploy anti-virus to server and clients
Education
MBA - Business Administration And Management
Paramadina University
Jakarta 01.2022 - 10.2024
Bachelor of Science - Information Technologies
Pranata Indonesia
Bekasi 02.2006 - 12.2010
Skills
Warehouse Management Systems
undefinedSoftware
TMS
Office 365
JIRA Project Management
Oracle DB
Timeline
Sr IT Manager and Project Manager
Y3 Technologies (YCH Group)
01.2024 - Current
MBA - Business Administration And Management
Paramadina University
01.2022 - 10.2024
IT Manager and Project Manager
Y3 Technologies (YCH Group)
01.2015 - 01.2024
Assistance Manager Project IT
Y3 Technologies (YCH Group)
01.2014 - 01.2015
Application Executive
Y3 Technologies (YCH Group)
01.2011 - 01.2014
IT Staff
PT. Putra Mahardika Abadi
01.2009 - 01.2011
IT Support
PT. Putra Mahardika Abadi
01.2008 - 01.2009
Bachelor of Science - Information Technologies
Pranata Indonesia
02.2006 - 12.2010
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