Terezia Hakizimana
Boise
Summary
Compassionate and detail-oriented healthcare professional with hands on patient care experience and NHA Phlebotomy certification. Strong background in safety compliance, accuracy, and workflow efficiency in fast-paced environments. Proven ability to provide quality patient support, maintain strict standards, and communicate effectively with diverse populations. Dedicated to delivering safe, respectful, and patient-centered care.
Education
South College – Phlebotomy technician
NHA Certified Phlebotomist
Overview
8
8
years of professional experience
Work History
Problem Solver| ambassador
Amazon TYS1
Boise
09.2023 - Current
- Maintained strict safety and compliance standards in high-volume environment
- Identified and resolved workflow issues to ensure accuracy and efficiency
- Conducted audits to maintain quality control standards
- Resolved complex customer issues by leveraging problem solving techniques, leading to improved user satisfaction and loyalty.
Assembly operator
SL
01.2021 - 08.2023
- Conducted inventory cycle counts, ensuring accurate stock levels and reducing discrepancies.
- Inspected parts for quality, identifying and resolving defects to maintain production standards.
- Implemented rigorous quality control measures, maintaining high production standards.
- Fostered teamwork in fast-paced assembly line, ensuring seamless coordination and meeting production targets consistently.
Caregiver
Williamsburg villas
Williamsburg
01.2018 - 01.2021
- Assisted elderly and disabled individuals with daily activities, enhancing their quality of life.
- Managed medication schedules, ensuring timely and accurate administration.
- Assisted residents with daily activities, ensuring safety and comfort while promoting independence and dignity.
Skills
Key Skills & Strengths
Venipuncture & Specimen Collection
Patient Care & Comfort
HIPAA & Safety Compliance
Vital Signs & Infection Control
Medical Documentation
Attention to Detail
Team Collaboration
Time Management
Problem Solving
Languages
Kirundi, Expert
Timeline
Problem Solver| ambassador
Amazon TYS1
09.2023 - Current
Assembly operator
SL
01.2021 - 08.2023
Caregiver
Williamsburg villas
01.2018 - 01.2021