Summary
Overview
Work History
Education
Skills
Timeline
Generic

Terra Silveria

Rupert

Summary

Dynamic operations leader with a proven track record at Dollar Tree Stores, excelling in employee training and team building. Successfully mentored new hires and improved operational efficiency through targeted process enhancements. Skilled in fostering collaboration and driving service excellence, ensuring a high-performing team dedicated to achieving organizational goals.

Overview

8
8
years of professional experience

Work History

Assistant Manager of Operations

Dollar Tree Stores
08.2021 - Current
  • Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
  • Taught employees how to collaborate on daily job tasks and achieve service targets.
  • Coordinated with General Manager in different operational issues and promotional activities.
  • Mentored new hires, guiding them through their roles while providing ongoing support for professional growth opportunities.
  • Assisted in recruiting, hiring and training of team members.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Windys

Team Memeber
04.2017 - 04.2018

Operated registers, fryers, and assisted customers.

Maintained cleanliness by sanitizing and mopping flooring daily.

Cleaned and sanitized dining surfaces to maintain hygiene standards.

Sanitized and replenished restroom supplies.

Education

Burley High School
Burley, ID

Skills

  • Operational management
  • Employee training
  • Team building
  • Process improvement

Timeline

Assistant Manager of Operations

Dollar Tree Stores
08.2021 - Current

Windys

Team Memeber
04.2017 - 04.2018

Burley High School
Terra Silveria