Theresia Marlin

Work History

DISCOVA

09.2023 - Current

Lead strategic planning and execution of international business development initiatives to promote educational offerings and experiences in diverse markets.
Conduct comprehensive market analysis to identify opportunities, assess competitive landscapes, and drive informed decision-making.
Forge partnerships with educational institutions, government agencies, and industry stakeholders to establish collaborative ventures and expand market presence.
Customize educational solutions to meet the specific needs and preferences of target markets, ensuring alignment with cultural and regulatory requirements.
Manage relationships with key stakeholders, including government officials, educators, and community leaders, to foster long-term partnerships and enhance brand visibility.
Monitor regulatory compliance and navigate legal requirements related to international education, ensuring adherence to standards and guidelines.
Developed strong organizational and communication skills through coursework and volunteer activities.
Participated in team projects, global event and conference, demonstrating an ability to work collaboratively and effectively.

LexisNexis Legal

09.2021 - 09.2023

Led software and SaaS Business development and marketing efforts to introduce a new product and expand the market and our customer base
Meeting and exceeding the quarterly budget. I also provide weekly reporting on company activities, new accounts, and prospects, deals, and company operational such as financial, operational and company growth statistic
Make cold calls and give presentations to potential clients and distributor about our business including as a speaker for conference
Managing the marketing plan, campaigns, promotions, General affairs and budgeting for the Indonesian market
Preparing reports on the information mentioned above and
communicating the insights of these reports to the rest of the business.
Lead future management team and HR to develop long-term plans for the commercial growth of our business
Manage contract agreement with third parties, client and distributor including set a training and meeting reporting with them
Performed client research and identified opportunities for account growth, account penetration and market expansion.
Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.

ZINC Group Ltd

07.2019 - 09.2021

Spearhead creative ideation and execution of merchandise solutions for client promotions, events, and re-branding initiatives.
Cultivate and maintain strong client relationships, ensuring timely project delivery and meeting annual pipeline targets.
Drive market expansion strategies through comprehensive market research and analysis.
Oversee the end-to-end importing process, ensuring compliance and efficient logistics management.
Coordinate internal teams and external suppliers to ensure seamless project execution and production.
Achieve and exceed annual pipeline targets through strategic planning and execution.
Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance on career development opportunities.
Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decision making.
Developed succession planning strategies to ensure continuity of leadership within the team and facilitate smooth transitions during organizational changes.

CIMB Niaga Bank

07.2017 - 07.2019

Boosted customer satisfaction scores through the development and execution of various CRM initiatives, focusing on personalization and value-added services.
Established a system for collecting ongoing feedback from customers through surveys, reviews, and other channels to better understand their needs and preferences.
Coordinated training sessions for employees on effective CRM tactics, building internal capabilities across departments responsible for interacting with customers directly or indirectly.
Collaborated with cross-functional teams to design and deploy integrated marketing strategies that increased customer engagement and loyalty.