Tiffany Hicks
Idaho Falls
Summary
Highly organized professional with over 30 years of experience in criminal justice and public administration, now pivoting to a career in Human Resources and Organizational Development. Backed by an Executive Master of Public Administration (EMPA) from Portland State University, I offer advanced expertise in Human Resource Management (PA 590) and Organizational Development (PA 545). I possess a proven track record in improving operations, conducting complex investigations, and managing million-dollar budgets while establishing internal accountability. As an Adaptable HR Specialist, I am skilled in talent acquisition and recruitment, having mastered targeted selection models, position description analysis, and interview design. My background includes specialized training in personnel records management, and utilizing analytic methods for program evaluation. I am an expert in employee engagement research, having designed and executed an original case study utilizing Gallup Q12-informed methodology to measure emotional commitment and productivity across 1,762 employees. Analysis was used to inform county level personnel policy and benefits. I am deeply committed to fostering diverse, inclusive, and high-performing workplace cultures. My advanced education focused on Administrative Ethics (PA 513) and Administrative Law (PA 534), ensuring a proactive approach to legal compliance, EEO/AA standards, and the maintenance of strict confidentiality. I am dedicated to enhancing organizational success by delivering impactful training programs and supporting succession planning through effective mentorship and talent management databases.
Overview
24
24
years of professional experience
Work History
Probation Director
Teton County
01.2024 - 05.2025
- Successfully hired, supervised, and trained all probation staff.
- Developed and monitored fiscal activity and budgets to ensure strict adherence to spending limitations.
- Managed professional recommendations and support documentation for the Court, maintaining high standards of confidentiality.
Drug Intelligence Officer (Contract)
Oregon Idaho HIDTA
07.2020 - 12.2022
- Provided technical assistance and intelligence sharing across public safety and public health partners.
- Created investigative reports and briefed upper-level personnel on emerging strategic threats.
Project/Program/Grant Manager
Clackamas County
01.2012 - 06.2020
- Applied engagement philosophies to recruit and develop multi-disciplinary coalitions.
- Managed more than 10 budgets simultaneously, ranging from $100,000 to $1,000,000.
- Utilized data and analytics to drive program improvements and manage diverse teams.
Sworn Law Enforcement Officer
City of Hood River
Hood River
07.2001 - 03.2010
- Conducted high-stakes interviews and interrogations; authored detailed technical reports.
- Interpreted and applied Oregon law while building rapport with a diverse community to strengthen trust.
Education
Executive Master of Public Administration (MPA) - Human Resource Management, Organizational Development, Administrative Ethics, Leading Public Organizations
Portland State University
01.2015
Bachelor of Science - Criminology and Criminal Justice
Portland State University
01.2011
Skills
- HR administration
- Budget management
- Program evaluation
- Team leadership
- Conflict resolution
- Policy writing
- Employee engagement
- Technical proficiency
- Compliance and ethics
- Talent management
- Data analysis
Volunteer Networks
- Active participant in professional networks including the Oregon Coalition of Prevention Professionals and local Toastmasters clubs.
- Strong supporter of Diversity, Equity, and Inclusion (DEI) initiatives, having collaborated with the DEIC on the 'Resolution Valuing Diversity'.
Featured Hr Capstone Project
Public Sector Employee Engagement – A Case Study of Clackamas County, 2015, Research Design & Implementation: Developed and executed an original employee engagement survey utilizing Gallup Q12-informed methodology to measure the emotional commitment and productivity of 1,762 employees., Programmatic Evaluation: Analyzed the effectiveness of four core HR categories: Morale/Networking (A-Team), Awards & Recognition, Wellness, and Leadership & Professional Development., Data Analysis & Findings: Identified critical disparities in engagement between main-campus and offsite employees; found that 99% of employees were aware of wellness initiatives and 75% valued them as highly important., Strategic Recommendations: Provided actionable reports to County Leadership, recommending flexible online training to mitigate distance barriers, drive-time policies for offsite staff, and enhanced supervisor training to foster institutional buy-in for engagement initiatives., Succession Planning Research: Documented the value of mentorship programs and the Leadership Academy in motivating and retaining high-potential talent.
Core Hr Skills
- HR Administration: Recruitment, hiring, staff training, and preliminary case management.
- Employee Engagement: Expertise in measuring and enhancing workplace culture through evidence-based research.
- Technical Proficiency: Skilled in PeopleSoft (data entry/HRIS training), MS Office Suite, and data analytics.
- Compliance & Ethics: Interpreting and applying law, governmental regulations, and technical procedures; trained in ethical employee investigations.
- Talent Management: Experienced in succession planning, mentorship programs, and professional development.
Timeline
Probation Director
Teton County
01.2024 - 05.2025
Drug Intelligence Officer (Contract)
Oregon Idaho HIDTA
07.2020 - 12.2022
Project/Program/Grant Manager
Clackamas County
01.2012 - 06.2020
Sworn Law Enforcement Officer
City of Hood River
07.2001 - 03.2010
Executive Master of Public Administration (MPA) - Human Resource Management, Organizational Development, Administrative Ethics, Leading Public Organizations
Portland State University
Bachelor of Science - Criminology and Criminal Justice
Portland State University