TIGOR FRANKY
Head IT
Jakarta
Summary
Technology & IT Director with 25+ years of progressive experience , advancing from system development roles to board-level technology leadership. Proven track record in aligning IT strategy with business objectives , delivering enterprise systems and core business platforms , and establishing strong IT governance, security, and operational control .
Trusted partner to senior executives and Boards, recognized for transforming business complexity into scalable, secure, and measurable technology solutions that support sustainable growth
Overview
2
2
Certifications
26
26
years of professional experience
Work History
Lecturer, Logistic
ITL Trisakti
01.2026 - Current
- Developed and delivered engaging curriculum for diverse student populations.
- Implemented innovative teaching methods to enhance student learning outcomes.
- Mentored junior faculty in course design and instructional strategies.
- Evaluated student performance through assessments and constructive feedback.
- concentration on digital advancements in logistics
Chief Technology Officer
POHON DANA
01.2024 - 12.2025
- Lead technology strategy and digital transformation for peer-to-peer lending platform with Rp. 1.96 trillion cumulative disbursement since inception
- Oversaw IT infrastructure for 15,730 unique borrowers and 101 unique lenders, ensuring reliability and performance
- Oversee IT infrastructure supporting 15,730 unique borrowers and 101 unique lenders
- Develop and maintain core lending platform systems supporting 90% operations in Jabodetabek region
- Managed technology team of 4 IT professionals in 22-person organization to support strategic goals
- Manage technology budget and vendor relationships for platform optimization
- Implement robust cybersecurity measures and anti-fraud systems in accordance with POJK 12/2024
- Drove digital innovation initiatives to improve customer experience and streamline operations
- Coordinate with compliance team on SLIK reporting requirements and APU PPT implementation
Project Manager
JMC Singapore
10.2021 - 01.2024
- Collaborated with team members to generate innovative brand concepts and project initiatives
- Developed project goals and coordinated with teams to achieve those objectives
- Effectively determined and defined project scope and objectives
- Applied innovative thinking and problem-solving skills to address project challenges
- Utilized innovative thinking skills and the ability to problem-solve
- Project management services
IT Director
Danon Digital Nusantara
07.2019 - 09.2021
- Develop technical aspects of company strategy to ensure alignment with its business goals
- Identified and implemented new technologies to enhance competitive advantage
- Supervised system infrastructure, ensuring optimal functionality and efficiency
- Build quality assurance and data protection processes
- Managed team to achieve project targets consistently
- Use stakeholders' feedback to inform necessary improvements and adjustments to technology
- Communicate technology strategy to partners and investors
- Performed stable application management
GM Front End Development
Immobi Solusi Prima
08.2018 - 07.2019
- Monitored project timelines to ensure on-track delivery
- Supplied developer resources to support project needs
- Calculate Bill of Quantity for projects
- Tracked daily project progress to identify and address issues
- Review coding and business processes across all projects and divisions
- Collaborate on new technologies such as Big Data, IoT and smart environment solutions
- Act as solution architect
- Report to Board of Directors
- Manage multiple internal and external projects
- Technology solutions
Senior Functional Manager
Mensa Group
08.2014 - 07.2018
- Managed daily operations in Oracle Process Manufacturing, analyzing user requirements to enhance system functionality
- Project Manager for Oracle Distribution, Inventory, and Finance implementation at Otto Pharmaceutical
- Handled user requirements to develop business reporting solutions that meet stakeholder needs
- Establish interfaces between Oracle and other applications
- Handle and maintain user requirements to provide business reporting
- Deliver BI reports using QlikView application
- Budget projects and Oracle Apps division, handling all interfaces from sub-applications to Oracle
- Established interfaces between Oracle and other applications to streamline data integration and improve reporting capabilities
- Act as Technical Manager
IT Head
Arista Group
12.2009 - 07.2014
- Project Manager for Arista Dealer Management System Project
- Facilitated user and vendor requirements for Microsoft Dynamics CRM and AX applications to ensure alignment with business needs
- Managed IT vendor relationships to enhance service delivery and support for IT initiatives
- Facilitate user and vendor requirements for Microsoft Dynamics CRM and AX applications
- Manage resources to deliver high-quality support
- Delivered end-to-end IT solutions for business processes, streamlining operations and improving overall system functionality
- Provide analytical reporting
- Technology and IT solutions
Senior IT Assistant Manager
Trikomsel Oke
05.2009 - 12.2009
- Manage production systems and deliver user interfaces for order management
- Managed production systems and developed user interfaces for order management, enhancing user experience
- Customized applications using Oracle Forms and Reports to align with business requirements
- Provide system applications using Oracle R 11.5.10
- Served as Oracle DBA and system administrator, ensuring system stability and performance
- Telecommunication solutions
IT Assistant Manager
Bess Finance
05.2008 - 04.2009
- Led team in delivering system applications, enhancing user experience
- Managed operations of all systems, ensuring reliable performance and support
- Develop core business systems using Oracle Forms and Reports
- Implement SDLC methodology from design to testing and implementation
- Translated user requirements into applications, aligning solutions with business needs
- Financial services
System Development
Enseval Putra Megatrading
08.2003 - 04.2008
- Created user requirements and designed systems to meet stakeholder needs
- Developed applications and executed integration testing to ensure seamless functionality
- Conducted user acceptance testing to validate system performance against requirements
- Maintain applications and roll out ERP applications to all branches
- Create user requirements and system design
- Trading and distribution
Programmer
Jatis Solution
04.2000 - 08.2003
- Led team in prototyping, developing, and troubleshooting software solutions
- Contributed to Mobile Banking BCA project by implementing key features
- Delivered software development services for various projects
Education
Doctoral Degree - Logistic Transportation
ITL Trisakti
Jakarta02-2025
Master Degree - Telecommunication Management, Electrical Engineering
Mercu Buana University
Jakarta08-2018
Bachelor Degree - Electrical Engineering
University of Indonesia
Jakarta01-2000
Skills
Cybersecurity
ERP
Integration testing
SDLC
CRM
Enterprise architecture
Security architecture
Oracle E Business Suites
Big Data
Blockchain
CRM
ERP
Integration Testing
IoT
Microsoft Dynamics
Oracle Forms Reports
SDLC
Technology strategy
Digital transformation
Vendor management
IT budget management
Team leadership
IT service management
IT governance
Regulatory compliance
Data privacy
Disaster recovery planning
Business continuity planning
SLA management
Risk management
Certification
Director Certificate in FINTECH
KEY ACHIEVEMENTS
- Digital Transformation Leadership
- Lead digital transformation, increasing platform disbursement to Rp. 1.964 trillion.
- Team Management Excellence
- Managed IT team, improving borrower satisfaction rate to 95%.
- Cybersecurity Implementation
- Implemented cybersecurity measures, reducing fraud incidents by 50%.
- Operational Efficiency Boost
- Optimized platform operations, achieving 90% efficiency in Jabodetabek region.
Timeline
Lecturer, Logistic
ITL Trisakti
01.2026 - Current
Chief Technology Officer
POHON DANA
01.2024 - 12.2025
Project Manager
JMC Singapore
10.2021 - 01.2024
IT Director
Danon Digital Nusantara
07.2019 - 09.2021
GM Front End Development
Immobi Solusi Prima
08.2018 - 07.2019
Senior Functional Manager
Mensa Group
08.2014 - 07.2018
IT Head
Arista Group
12.2009 - 07.2014
Senior IT Assistant Manager
Trikomsel Oke
05.2009 - 12.2009
IT Assistant Manager
Bess Finance
05.2008 - 04.2009
System Development
Enseval Putra Megatrading
08.2003 - 04.2008
Programmer
Jatis Solution
04.2000 - 08.2003
Bachelor Degree - Electrical Engineering
University of Indonesia
Master Degree - Telecommunication Management, Electrical Engineering
Mercu Buana University
Doctoral Degree - Logistic Transportation
ITL Trisakti