Timothy Redshaw
Perth
Summary
Dynamic service technician with a proven track record at Select Home Services, excelling in training and client management. Recognized for exceptional communication and leadership skills, prioritizing work orders with meticulous attention to detail to ensure timely and efficient service delivery. Committed to upholding WHS standards while fostering strong client relationships, consistently driving customer satisfaction and operational excellence. A proactive approach to problem-solving enhances adaptability to evolving challenges in the field.
Overview
11
11
years of professional experience
Work History
Service Technician
Self employed
08.2021 - 07.2025
Service Technician
Select Home Services
03.2014 - 08.2021
- Offered best-in-class customer service with open, accurate and professional communication.
- Practiced safety and performance protocols to comply with regulations and policies.
- Assisted with training new technicians in proper procedures and techniques.
- Communicated clearly with customers to explain repairs or services performed.
- Scheduled appointments with clients in timely manner according to their needs and availability.
- Maintained accurate records of completed work, inventory, and time spent on tasks.
- Utilized various tools and equipment to complete tasks efficiently and accurately.
Education
New Zealand Certificate - Real Estate (Salesperson) (Level 4)
Unitec
AucklandSkills
- Professional and courteous
- Meticulous attention to detail
- Independently manage tasks
- Compliance with safety procedures
- Experienced in navigating changing circumstances
- Strong verbal communication
Work Activities
- Training new recruits coming into the business.
- One on one meeting with each client.
- Scheduling and managing the clients along with all aspects of each appointment until the job is complete.
- Various business and home service tasks.
References
Details on request.
Closing Statement
Thank you for the opportunity to apply for this position.
Timeline
Service Technician
Self employed
08.2021 - 07.2025
Service Technician
Select Home Services
03.2014 - 08.2021
New Zealand Certificate - Real Estate (Salesperson) (Level 4)
Unitec