Tina Lewis
Twin Falls
Summary
Dynamic manager with a proven track record at Standlee Hay, excelling in team leadership and customer service. Enhanced operational excellence through innovative problem-solving and rigorous quality control, resulting in improved product quality and employee engagement. Skilled in staff training and conflict resolution, fostering a collaborative and productive work environment.
Overview
4
4
years of professional experience
Work History
Manager
Standlee Hay
11.2020 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
- Organized professional development programs for staff, leading to improved performance and skill sets.
- Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Education
High School Diploma - General Studies
Twin Falls Senior High
Twin Falls, ID05.1988
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Staff management
- Task delegation
- Documentation and reporting
- Goal setting
- Operations management
- Performance management
- Staff development
- Shift scheduling
- Conflict resolution
- Product management
Timeline
Manager
Standlee Hay
11.2020 - Current
High School Diploma - General Studies
Twin Falls Senior High
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