Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Work Availability
OfficeManager
Tio Geraldo Hutabarat

Tio Geraldo Hutabarat

Senior Product Manager
Jakarta,JK

Summary

Customer-focused Product manager, successfully contributing to company profits by improving team efficiency and productivity. Skilled at effective negotiations and upselling techniques. Utilizes excellent organizational skill to enhance efficiency and lead teams to achieve outstanding sales. Digital Bank enthusiast with vast experience in effective and efficient operations. Displays outstanding knowledge and practical expertise to provide exceptional all-round service.

Overview

9
9
years of professional experience
7
7
years of post-secondary education

Work History

Senior Product Manager

Krom Bank
05.2024 - Current

Core Banking

Oversaw core banking operations, including savings and deposit products. Developed and implemented a savings automation product, streamlining customer experience and increasing efficiency.


Payment Systems:

  • Managed payment systems utilizing QRIS Payment Indonesia for seamless Paylater transactions.
  • Handled real-time online transfers and BI FAST, ensuring quick and secure transactions for customers.
  • Managed payroll product
  • Managed limit management system



Tax Management

· Managed tax processes related to the interest on savings and deposit products, ensuring compliance with regulatory requirements.

Product Manager

Ajaib (Bank Bumi Arta)
Jakarta, Indonesia
06.2022 - 05.2024
  • Intrabank Transfer: Manage Intrabank Transfer Back End Development, Manage Intrabank Transfer Front End Development, Lead and coordinate each aspect for product development (vendor, infrastructure, regulator), manage all JIRA's ticket for intrabank transfer development, Create PRD's Intrabank transfer with account number and proxy, and Intrabank UI UX product design coordination.
  • Interbank Transfer: Manage RTOL Transfer Back End Development, Manage BI FAST Transfer Back End Development, Manage SKN RTGS Transfer Back End development, Manage Interbank Transfer Front End Development , Lead and coordinate each aspect for product development (vendor, infrastructure, switching, and regulator), manage all JIRA's ticket for interbank transfer development, Create PRD's RTOL and BI FAST transfer with account number and proxy, Interbank UI UX product design coordination, Manage limit management and BI FAST Proxy Management.
  • Bill Payment: Manage top up Ewallet and Emoney for product features, Analyze business and aggregator to connect with bank, Create idea and method to make customers comfortable with a new gen banking mobile app, and create logic to accommodate bill product inventory and payments according to product constructs such as product ID, code, etc.
  • Operation (Digital Bank and Bond's Recontiliation, Settlement, and Reporting):
    - Execute bond trades on behalf of clients or the company.
    - Ensure timely and accurate execution of trades.
    - Build and maintain relationships with clients, including institutional investors, fund managers, and other financial institutions.
  • Business Landscape Analysis:
    - Competitor Analysis: Conduct thorough research on competitors in the lending industry.
    - Analyze competitor products, pricing strategies, and market positioning.
    - Monitor and report on changes in competitor offerings and strategies.
    - Spearheaded product improvements and updates based on customer feedback.

Lead Product Owner

PT Alto Network
Jakarta, Indonesia
09.2018 - 06.2022
  • Responsible for making QR Payment Interconnection Technical Specification (GPN);
  • Responsible for QR Network between ALTO and members;
  • Responsible for making Electronic Bills Invoices Presentment Payment Interconnection Technical Specification;
  • Responsible for making Electronic Bills Invoices Presentment Payment Interconnection Report Specification;
  • Prepare an Electronic money permit application as Principal;
  • Develop financial service products open banking;
  • ALTOPay Biller Product Design dan Analysis;
  • Market research, Analysis and Projections Biller ;
  • Design, Architecture, Flow Altopay Biller;
  • Requirement, Modules and Features Normal and Abnormal case Altopay Biller;
  • Coordinating with Business IT, Security, and Operations;
  • Coordinate with Regulators and Clients;
  • BCA Digital Project and Product Manager (Transfer in/out, QRIS, VISA, and Biller);
  • Manage internal coordination, legal, regulation, compliance, workshop, project prioritisation BCA Digital;
  • Virtual Account's Altopay Product Manager;
  • Altopay Disburse, Remittance Product Bugs Fixing;
  • Product Monitoring and Maintenance: Deliver QRIS JSON Product;
  • Product Features and Enhancement: Business, Operational, Compliance Requirements;
  • Product Monitoring, and Maintenance: Manage QRIS, Cardless ATM CRM, Manage E-Money Virtual Card Issuance,Implementasi ATM CRM JCB Amex, Manage development Web Claim Online Dev (AJDirect, Card Deposit, Visa)

Junior Research Analyst

UOB Asset Management
Jakarta, Indonesia
03.2015 - 03.2016
  • Making recommendations to fund managers - Analysing financial information relating to specific companies, e.g
  • Company results, profit and loss, balance sheet and cash flow statements to determine how an organisation is positioned to deliver for investors. - Keeping up to date with market developments, new investment products and all other areas that can affect the markets, e.g
  • Movements in the economies of relevant countries - Conducting due diligence on companies and industries by researching, reading financial statements and market data. - Monitoring the financial news using specialist media sources.

Education

Master of Business Administration - MBA - Entrepreneurial Marketing

School of Business And Management ITB
08.2023 - Current

BBA - Business Administration

University of Indonesia
06.2015 - 05.2018

Diploma - Mechanical Engineering

Politeknik Negeri Jakarta
06.2011 - 05.2014

Skills

Stakeholder Management

Accomplishments

  • Successfully launched and managed the development of a new product line (Bonds), resulting in a 15% increase in company revenue.
  • Coordinated six counterparts and Institutional Investors for bonds product.
  • Recognised by management for BCA Digital projects delivering outstanding products and features (Disbursements, QRIS, and Bill Payment products).
  • Successfully launched the BI FAST product in Krom
  • Implemented the savings automation product, leading to increased customer satisfaction and operational efficiency in Krom.
  • Introduced the QRIS Paylater product, providing customers with flexible payment options.

Timeline

Senior Product Manager

Krom Bank
05.2024 - Current

Master of Business Administration - MBA - Entrepreneurial Marketing

School of Business And Management ITB
08.2023 - Current

Product Manager

Ajaib (Bank Bumi Arta)
06.2022 - 05.2024

Lead Product Owner

PT Alto Network
09.2018 - 06.2022

BBA - Business Administration

University of Indonesia
06.2015 - 05.2018

Junior Research Analyst

UOB Asset Management
03.2015 - 03.2016

Diploma - Mechanical Engineering

Politeknik Negeri Jakarta
06.2011 - 05.2014

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Tio Geraldo HutabaratSenior Product Manager