Tira Ullyvia Tanita
Business Development And Sales Supervisor
Batam
Summary
Results-driven Business Development Executive with a proven track record of leveraging expertise in business, marketing, and sales to drive competitive growth. Skilled in proactive relationship building and identifying lucrative opportunities. Possesses keen awareness of industry trends, practices, and customer demands, with a strong background in managing matrixed organizations. Collaborative leader dedicated to fostering an engaged and empowering work culture through partnership with colleagues. Demonstrated strengths in cultivating and sustaining relationships with diverse stakeholders in dynamic, fast-paced environments.
Overview
7
7
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Business Development Executive
PT. Multi Bintang Indonesia Tbk
Batam, Riau Islands
09.2023 - 11.2024
- Spearhead business development initiatives across the Modern Off Trade channel, achieving 17% YoY sales growth.
- Manage key accounts, ensuring alignment with corporate goals and maximizing customer satisfaction.
- Identify and secure strategic partnerships to enhance brand visibility and shelf presence.
- Analyze market trends and competitor activities to inform pricing and promotional strategies.
- Collaborate cross-functionally with marketing and logistics teams to streamline product distribution and promotional campaigns.
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Communicated directly with customers and partners to build strong business networks and relationships.
Digital Marketing
Leap Group
Medan, North Sumatra
12.2022 - 09.2023
- Company Overview: International company based in Philippines.
- Developed and implemented tailored digital marketing strategies.
- Managed SEO/SEM campaigns.
- Crafted and monitored social media content.
- Analyzed campaign metrics to refine marketing initiatives.
- Analyzed web analytics data to identify trends, optimize digital marketing efforts, and improve overall performance.
- Achieved cost savings by negotiating contracts with vendors providing digital marketing services.
Direct Sales Supervisor
PT. Prima Karya Nusa (Exxon Mobil Lubricants)
11.2021 - 12.2022
- Supervise and lead a sales team to achieve monthly and annual sales targets within the Medan region.
- Develop and execute sales strategies focused on direct engagement with B2B and B2C customers.
- Conduct market analysis to identify potential growth opportunities and tailor sales approaches accordingly.
- Build and maintain strong relationships with key clients, ensuring long-term business partnerships.
- Collaborate with cross-functional teams to align sales efforts with company objectives.
- Monitor and report on sales performance metrics to senior management for strategic planning.
- Provide training and mentoring to team members, enhancing their sales skills and product knowledge.
- Developed and implemented sales strategies to increase revenue.
- Ensured compliance with company policies and industry regulations through continuous monitoring of sales activities and regular reporting to senior management.
Account Executive
by.U by Telkomsel
Medan, North Sumatra
08.2020 - 03.2021
- Develop and maintain relationships with key clients in the telecommunications industry to drive sales growth.
- Identify customer needs and deliver tailored solutions.
- Manage the full sales cycle from prospecting to closing, consistently achieving sales targets.
- Coordinate with internal teams to ensure smooth onboarding and continued customer satisfaction.
- Lead product demonstrations, presentations, and training sessions to enhance client engagement and product understanding.
- Utilize CRM tools to track sales activities, forecast revenue, and optimize pipeline management.
- Provide post-sales support, troubleshooting, and resolve customer issues to maintain long-term business relationships.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
Part Time Mystery Shopper
Cardas Research & Consulting Sdn. Bhd.
Medan, North Sumatra
10.2019 - 08.2020
- Conducted in-depth evaluations of retail stores, restaurants, and service centers to assess customer service quality, product knowledge, and store presentation.
- Provided detailed, objective reports with observations and recommendations.
- Assessed compliance with company standards and regulations, ensuring clients met their operational goals.
- Maintained strict confidentiality and followed specific instructions to ensure unbiased feedback.
- Worked independently to complete assessments within defined timeframes, handling multiple assignments simultaneously.
- Maintained confidentiality of both personal information and assignment details throughout the entire mystery shopping process.
- Contributed to the development of effective marketing strategies through analyzing promotional materials and tactics within stores.
Digital Marketing
Win&Co Brides
12.2019 - 07.2020
- Develop and implement digital marketing strategies to increase brand awareness and drive traffic to the website.
- Manage and optimize paid campaigns on Google Ads, Facebook, and Instagram, resulting in a 15% increase in leads and sales.
- Create and curate engaging content for social media platforms to engage potential customers and promote new bridal collections.
- Monitor and analyze website performance using Google Analytics and other tools, providing insights to improve user experience and conversion rates.
- Coordinate with the sales team to ensure marketing initiatives align with sales goals.
- Manage the company's email marketing campaigns, including design, content, and segmentation.
- Developed customized SEO strategies tailored to individual client needs, ensuring maximum ROI on digital marketing efforts.
- Monitored trends in digital marketing landscape and adjusted strategies accordingly.
Digital Marketing & Copywriter
PT. Mana Aktiva Kreasi (Makanmana)
Medan, North Sumatra
02.2019 - 12.2019
- Develop and execute digital marketing strategies to drive brand visibility and online engagement for Makanmana.
- Manage and optimize SEO strategies for the company website and social media channels.
- Write and edit compelling copy for website content, blogs, newsletters, and social media posts.
- Monitor analytics to track performance of digital campaigns, adjusting strategies to meet KPIs and improve ROI.
- Collaborate with the creative team to produce multimedia content, ensuring consistency in messaging and visual aesthetics.
Part-Time Barista
PT. Sari Coffee Indonesia (Starbucks)
Medan, North Sumatra
08.2017 - 08.2018
- Prepare and serve a variety of coffee and tea beverages, ensuring each order meets quality standards.
- Provide excellent customer service by greeting and assisting customers, answering questions, and handling complaints promptly.
- Operate espresso machines, grinders, and other equipment efficiently while following safety and cleanliness protocols.
- Maintain the cleanliness and organization of the café, including restocking supplies and ensuring a safe working environment.
- Assist with training new baristas, sharing knowledge on beverage preparation and company standards.
- Promote loyalty programs and products to increase customer engagement and sales.
Education
Bachelor's Degree - Marketing Management
Universitas Sumatera Utara
Medan, SU 08.2013 - 08.2017
High School -
SMA Negeri Modal Bangsa Arun
Lhokseumawe, AC 07.2010 - 05.2013
Skills
- Negotiation Skills
- Market Research & Analysis
- Strategic Planning
- Communication & Relationship Building
- Sales & Target Orientation
- Business development
- Customer relationship management
- Lead generation
- Sales and marketing
Websites
Accomplishments
- Delegation, MODEL UNITED NATIONS MALAYSIA, 2017
- Second Place, BINTANG RADIO RRI, 2015
Extracurricular activities
- Head of Women's Empowerment Division, 234SC, Medan, 2016 - 2017
- Secretary of Women's Empowerment Division, SAPMA PP SUBKOM USU, Medan, 2016 - 2017
- Host Family, AIESEC USU, Medan, 2016 - 2017
- General Treasurer, PADUAN SUARA U.L.O.S USU, Medan, 2016 - 2017
- Public Relation, IKATAN PEMUDA PELAJAR TANAH RENCONG SUBKOM USU, 2016 - 2017
- Media, HIMPUNAN MAHASISWA MANAJEMEN USU, Medan, 2013 - 2014
Interests
Traveling
Singing
Swimming
Cooking
Personal Information
- Date of Birth: 07/29/95
- Gender: Female
Timeline
Business Development Executive
PT. Multi Bintang Indonesia Tbk
09.2023 - 11.2024
Digital Marketing
Leap Group
12.2022 - 09.2023
Direct Sales Supervisor
PT. Prima Karya Nusa (Exxon Mobil Lubricants)
11.2021 - 12.2022
Account Executive
by.U by Telkomsel
08.2020 - 03.2021
Digital Marketing
Win&Co Brides
12.2019 - 07.2020
Part Time Mystery Shopper
Cardas Research & Consulting Sdn. Bhd.
10.2019 - 08.2020
Digital Marketing & Copywriter
PT. Mana Aktiva Kreasi (Makanmana)
02.2019 - 12.2019
Part-Time Barista
PT. Sari Coffee Indonesia (Starbucks)
08.2017 - 08.2018
Bachelor's Degree - Marketing Management
Universitas Sumatera Utara
08.2013 - 08.2017
High School -
SMA Negeri Modal Bangsa Arun
07.2010 - 05.2013
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