Tjong Budisantoso

Experienced with business development, team leadership, and strategic planning. Utilizes innovative problem-solving and market analysis to drive company growth and success. Track record of building and leading cohesive teams, adapting to changing business landscapes, and delivering impactful results.

• A. Book Chapter
• Budisantoso et al. (2016) Hedonic “Shopping Motivation: Does It Really Matter?” In: Mandal, Purnendu and Vong, John, (eds.) Development of Tourism and the Hospitality Industry in Southeast Asia. Managing Asian Century. Springer, pp. 51-64
• Budisantoso et al. (2016) “Optimum Stimulation Level and Shopping Experience: A Case of Australia” In: Mandal, Purnendu and Vong, John, (eds.) Development of Tourism and the Hospitality Industry in Southeast Asia. Managing Asian Century. Springer, pp. 51-64 3
• Budisantoso et al. (2016) “Exploring Factors Behind Brand Switching Amongst Youngster: a Case of Smartphone”. In: Melewar, TC, Nguyen, Bang and Schultz, Don. E., (eds.) Asia Branding: Connecting Brands, Consumer and Companies. Palgrave MacMillan p. 888 (in press)
• Budisantoso et al. (2016) “Happy Textile: Is Store Atmosphere Still a Priority” In: Sanjit, Roy (ed.) Services marketing Cases in Emerging Markets – an Asian Perspectives. Springer. Pp. 99 – 109
• B. Journal
• Budisantoso et al. (2014) Entrepreneurialism in Discovering the Role of Inspiring Shopping Motivation in Australia and Indonesia. International Journal of Process Management and Benchmarking, 4 (3). pp. 247-261 (Q3)
• Hongjing Cui; Feng Yao; Tai-yang Zhao; Tjong Budisantoso; Er-Shuai Huang & Xiao Yang (2021). Confucian values' influences on Chinese customer relationships in product crisis recovery. European Journal of International Management (Q2)
• Budisantoso Tjong; Sam Toong Hai; Sutejo Richard; Mustafati Zahra; Yew Lim Kim; Vasudevan Asokan & Ruiteng Xue (2022). Generational Differences Between Gen X and Y in Work Experience, Work Value, Work Outcome, and Cultural Dimension in Southeast Asia. Res Militaris (Q4)
• Sutejo Richard; Sam Toong Hai; Budisantoso Tjong; Yosi Iryanti Fariska; Yew Lim Kim; Ruiteng Xue; & Vasudevan Asokan (2022). Motivations and Influences for Healthy Food Dining: a Comparative Study of Switzerland and Indonesia. Res Militaris (Q4)
• Karnadi Lydia; Sam Toong Hai; Marchelene L.S. Esabella; Bolang Febriana; Budisantoso Tjong; Vasudevan Asokan & Ruiteng Xue (2022). Factor Affecting Consumer’s Online Shopping for Medical Nutrition in Sri Lanka. Res Militaris (Q4)
• Karnadi Lydia; Sam Toong Hai; Budisantoso Tjong; Pramudya Sakti Hendra; Vasudevan Asokan; Rajanthran Subashini. & Ruiteng Xue (2022). The Adoption of Digital Marketing for Medical Nutrition Products in Vietnam: a Case of Medical Doctor. Res Militaris (Q4)
• C. Conferences
• Budisantoso et al. (2014) “Shopper’s Insight: Shopping Behaviour Pattern Amongst Youngster” In 7th Oxford Asia Retail Conference, p. 21. From: 7th Oxford Asia Pacific Retail Conference, 24 – 26 September 2014, Singapore
• Budisantoso et al. (2014) “When is the Right Time to Fly? The Case of Southeast Asian Low-Cost Airlines” In: Proceedings of the Australian Academy of Business and Social Sciences Conferences. From: AABSS 2014: Australian Academy of Business and Social Sciences Conference, 25-26 August 2014, Kuala Lumpur, Malaysia
• Budisantoso, Tjong and Teoh, Teik Toe (2013) “Shopping Experience and Their Influence on Satisfaction in Australia and Indonesia” In Proceedings of the International Conference on Managing the Asian Century, pp. 583-589. From ICMAC 2013: International Conference on Managing the Asian Century, 11-13 July 2013, Singapore
• Budisantoso, Tjong and Mizerski, Kate (2010) “The Influence of Shopping Motivation, Optimum Stimulation Level, Store Atmosphere and Satisfaction on Repatronage Intention” In Proceedings of ANZMAC Annual Conference 2010, pp. 1-8. From: ANZMAC 2010 Australian and New Zealand Marketing Academics Conferences, 29 November – 1 December 2010, Christchurch, New Zealand 4
• Budisantoso, Tjong and Katherine Mizerski (2005), “Shopping motivation, optimum stimulation level, the perception of store atmosphere and store patronage satisfaction: A case of Indonesia”, Australia New Zealand Marketing Academic Conference (ANZMAC), Perth
• Budisantoso, Tjong and Katherine Mizerski (2005), “The influence of shopping motivation, optimum stimulation level and cognitive response on store patronage satisfaction”, Australia New Zealand Marketing Academic Conference (ANZMAC), Perth
• Budisantoso, Tjong and Katherine Mizerski (2006), “Shopping Motivation, Optimum Stimulation Level, Cognitive Response and Store Patronage Satisfaction”, Jurnal Widya Manajemen dan Akuntansi, vol. 6 no. 3 Budisantoso, Tjong and Katherine Mizerski (2007), “Measuring the Influence of Shopping Motivation: A Comparison of Australian and Indonesian Shoppers”, International Conference on Retailing and Services (EIRASS), Budapest
• Budisantoso, Tjong and Katherine Mizerski (2008), “The Influence of Cognitive Response on Shopping Satisfaction in Australia and Indonesia”, Australia New Zealand Marketing Academic Conference (ANZMAC), Sydney
• Budisantoso, Tjong and Katherine Mizerski (2010), “The Influence of Shopping Motivation, Optimum Stimulation Level, Perception of Store Atmosphere and Satisfaction on Repatronage Intention: a case of Australia”, Australia New Zealand Marketing Academic Conference (ANZMAC), Christchurch

• 2016, Member of Doctoral Examiner, Curtin University of Technology, Australia
• 2008, Reviewer, Jurnal Widya Manajemen & Akuntansi, Widya Mandala Catholic University
• 2008, Reviewer, “2008 Widya Mandala National Conference”, Widya Mandala Catholic University
• 2008, Member of Doctoral Examination Committee, Universitas Tujuh Belas Agustus, Surabaya
• 2009, Member of Master Examination Committee, Universitas Pembangunan Nasional, Surabaya
• 2009, Member of Doctoral Examination Committee, Universitas Airlangga, Surabaya
• 2009, Member of Steering Committee, “2009 Widya Mandala National Conference”, Widya Mandala Catholic University
• 2009, Track Chair, “2009 Widya Mandala National Conference”, Widya Mandala Catholic University
• 2011, Track Chair,“2011 Marketing in Asia Group Conference”, Marketing in Asia Group, Christchurch