Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Employee of the Month: September 2023
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Tomas Dickhaut

Tomas Dickhaut

Rexburg

Summary

Driven and adaptable professional with a strong track record of leadership in diverse industries, from fast food to landscaping. Consistently recognized for quick learning and problem-solving, with rapid promotions in every role. Led own crew within three months in landscaping and advanced every four months in a college job through dedication and initiative. Solutions-focused mindset and commitment to excellence add value from day one.

Overview

5
5
years of professional experience
1
1
Certification

Work History

New Employee Trainer

Home Care Pulse
11.2024 - Current
  • Train and onboard new employees in customer service and call handling procedures.
  • Provide ongoing coaching and mentorship to support employee growth.
  • Foster a high-performance team environment focused on excellence and empathy.

Preloader

UPS
10.2024 - 04.2025
  • Sort and load delivery trucks efficiently to ensure timely distribution.
  • Maintain accuracy in package handling to meet delivery standards.

Landscape Laborer / Foreman

Art of the Earth
05.2024 - 09.2024
  • Installed and maintained sprinkler systems and landscaping elements.
  • Led small teams in completing projects on schedule and to client specifications.
  • Assisted with repairs and maintenance of irrigation systems.

Customer Success Manager

Home Care Pulse
01.2022 - 05.2024
  • Conducted software training sessions for clients and provided data analysis support.
  • Managed a portfolio of client accounts ensuring contract compliance and satisfaction.
  • Developed customized strategies to improve customer experience scores.

Warehouse Associate

Cabela’s
05.2020 - 08.2020
  • Processed freight and online orders efficiently in a high-volume environment.
  • Maintained an organized warehouse space for optimized workflow.

Education

Bachelor’s Degree - VDC

BYU-Idaho
Rexburg, ID
12.2028

High School Diploma - undefined

Rigby Senior High School
Rigby, ID
02.2020

Skills

  • Customer Service
  • Training & Onboarding
  • Salesforce CRM
  • Microsoft Office Suite
  • Landscape Maintenance
  • Team Leadership
  • Irrigation Systems
  • Supervising
  • Data Analysis
  • Revit 2025

Certification

  • Forklift Certification
  • Driver’s License

Timeline

New Employee Trainer

Home Care Pulse
11.2024 - Current

Preloader

UPS
10.2024 - 04.2025

Landscape Laborer / Foreman

Art of the Earth
05.2024 - 09.2024

Customer Success Manager

Home Care Pulse
01.2022 - 05.2024

Warehouse Associate

Cabela’s
05.2020 - 08.2020

High School Diploma - undefined

Rigby Senior High School

Bachelor’s Degree - VDC

BYU-Idaho

Employee of the Month: September 2023

Just before I was promoted to be a supervisor at Home Care Pulse, they had announced me as the Employee of the Month.

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Tomas Dickhaut