Tracie Dubbe
Pocatello
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
20
20
years of professional experience
Work History
Technical Records Specialist 3
Idaho State University Health Center (State of Idaho)
09.2012 - Current
- Process payments, issues receipts and updates invoices to assist with financial recordkeeping.
- Scheduling appointments.
- Greet patients and check them in.
- Data entry with insurance information into the patient's medical record.
- Answering incoming calls as required.
- Provides excellent customer care by responding to inquiries and requests for information.
- Checks schedule ahead of time to make sure patients have active insurance coverage, and check to see if they owe any money for copays or past balances.
- Checks medical claims for accuracy of billing against the patient's medical record, and sending claims to the health insurance.
- Communicates regularly with a wide range of providers including MDs, PA,s, and Psychiatrists.
- Advanced knowledge of medical terminology
Medical Billing Manager
Spine Idaho
01.2006 - 09.2012
- Oversaw billing operations, ensuring compliance with healthcare regulations and payer guidelines.
- Analyzed billing data to identify trends and reduce denials through proactive measures.
- Reviewed billing problems, researched issues, and resolved concerns.
- Answered phones and scheduled appointments for surgeries.
- Pre-authorized surgeries with insurance companies.
Education
Certificate of Technical Studies - Accounting
Idaho State University
Pocatello, IDSkills
- Clerical skills
- Phone answering
- Customer service
- Organizational skills
- Excellent communication
- Teamwork and collaboration
Timeline
Technical Records Specialist 3
Idaho State University Health Center (State of Idaho)
09.2012 - Current
Medical Billing Manager
Spine Idaho
01.2006 - 09.2012
Certificate of Technical Studies - Accounting
Idaho State University