Tracie Kapuniai

Cleaning and preparing Airbnb homes for incoming guests per company standards.

Monitoring inventory of supplies and restocking guest amenities.

Reporting to supervisor and communicating effectively to accomplish tasks.

• Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
• Prepared meals according to dietary requirements and assisted with feeding when necessary.
• Accompanied clients to social events such as movies or plays.

• Assisted with training new employees on safety protocols, cleaning techniques, and job duties.
• Resolved customer complaints promptly and efficiently while ensuring a positive experience.
• Provided guidance and support to team members when needed or requested.
• Polished furniture and room accessories to keep all areas bright and fresh.