TRACY McINTOSH
Eagle
Summary
Results-driven retail development professional with 20+ years of experience in the fitness, wellness, and restaurant sectors. Demonstrated success in managing the full development lifecycle, from in-depth market analysis and site selection, to punch list and grand opening. Adept at leading teams, managing capital budgets and consistently achieving the goal of opening new units across diverse markets in the US and internationally. Detailed and diligent, with an ability to think strategically and deliver at tactical levels. Cultural leader and developer of highly effective in‐house and external teams. Tenacious, curious and thrives on a challenge.
Overview
24
24
years of professional experience
Work History
Chief Development Officer
OVME Medical Aesthetics
Atlanta
06.2020 - Current
- Grew portfolio from five to twenty-nine studios in three years
- Oversee all phases of construction to achieve corporate goals, budgets and schedules
- Conduct thorough evaluations of site feasibility to identify potential risks
- Facilitate effective lease negotiations and oversee the management of real estate workflows
- Manage design process end-to-end
- Develop and implement capital budgets for portfolio improvements and oversee R&M for 29 studios
- Ensure construction drawings are meticulously accurate and reflect the specifications and requirements
- Collaborate cross-functionally with partners and stakeholders to achieve growth targets
- Build and develop productive consultant teams and strong relationships with construction partners
- Prepare and control 6 -15 million dollar capital budgets; execute against growth plan
- Led redesign of studio and reduced NSO capex by 20%
- Managed projects through pandemic with no delays or negative budget impacts
Chief Development Officer
Barry's
Los Angeles
11.2015 - 05.2020
- Grew corporate studios 5x in 15 states, and Franchise locations 3x in 10 markets domestically and internationally
- Fostered strong relationships with franchisees to meet ambitious opening targets
- Developed effective systems and tools to guide franchisees through projects, end-to-end
- Performed full White Space analysis for US to develop the roadmap for market expansion
- Directed all site acquisition activities nationwide
- Oversaw Facilities and Maintenance for domestic portfolio
- Liaised with in-house and outside counsel to drive successful contract negotiations
- Managed relationships with landlords, negotiate renewals
- Supervised internal and external teams from pre-construction through punch list
Sr. Vice President, Development
Flywheel Sports
New York
04.2014 - 11.2015
- Analyzed demographic and psychographic data to create effective market maps
- Developed standard work letters, LOI and lease negotiation guidelines
- Orchestrated pipeline planning, prepared capital budgets and managed critical path
Executive Vice President, Real Estate and Development
Le Pain Quotidien
New York
01.2007 - 05.2013
- Performed full strategic analysis for US, London and Paris to develop roadmap for market expansion
- Grew corporate cafes from 13 to 53 in NY, LA and Mid-Atlantic; 20 to 32 in UK and Paris
- Oversaw all Facilities and Maintenance for 78 locations
- Directed all site acquisition activities in the Northeast, mid-Atlantic, West coast, London and Paris
- Worked hand-in-hand with global community of franchise partners to achieve growth targets
- Provided assessment of all sites submitted by franchise partners and reviewed for approval
- Built a multi-national team of (3) RE managers, (3) designers, (4) facilities managers and (4) construction professionals
Senior Director, Development
Black Angus
Los Altos
06.2005 - 01.2007
- Developed new market strategy to take West coast chain to mid-West and Eastern seaboard
- Designed next generation prototype to achieve lower development costs and increased sales
- Managed 1 million square feet property portfolio of 100 full-service restaurants in 13 states
- Developed and executed capital budgets and maintenance plans to achieve company goals
- Hired, coached and developed team of five construction and facilities professionals
- Bid, negotiated and awarded contracts for 52 renovation projects
- Directed a re-branding initiative to evolve the concept from the inside out
Director, Construction & Facilities
Cosi
New York
07.2003 - 06.2005
- Worked with Internal/external teams to redevelop prototype; increased throughput, decreased labor costs
- Partnered with Federated Department Stores to pilot new model of in-store cafes
- Designed and built seven cafes in five states, inside operating Macy's, in five months
- Managed capital budgets; developed and executed R&M plans
- Liaised with architects, engineers, contractors and suppliers
- Supported all open cafes to maintain constant operation and adherence to DOH and safety regulations
- Relocated corporate office from New York to Chicago
Regional Manager, Facilities
Brinker International – Chili's
New York
07.2001 - 06.2003
- Assumed responsibility for troubled market upon franchise buy-back
- Managed preventive and responsive maintenance for 56 restaurants in 7 states
- Completed 42 back of house renovations in two years, without interruption of operations
- Worked closely with contractors and suppliers to meet aggressive schedules and budgets
- Provided support for new restaurant openings
Education
Coursework toward BS, Psychology
University of Southern California
Los Angeles, CA01-1991
Skills
- Comprehensive Market Analysis
- Strategic Site Selection
- Team Leadership
- Project Management
- Concept Development
- Stakeholder collaboration
- Financial Management
- Regulatory Compliance & Permitting
Affiliations
- National Restaurant Association - MAECO
- Multi-unit Architects, Engineers & Construction Officers
- ICSC
- Green Restaurant Association
Timeline
Chief Development Officer
OVME Medical Aesthetics
06.2020 - Current
Chief Development Officer
Barry's
11.2015 - 05.2020
Sr. Vice President, Development
Flywheel Sports
04.2014 - 11.2015
Executive Vice President, Real Estate and Development
Le Pain Quotidien
01.2007 - 05.2013
Senior Director, Development
Black Angus
06.2005 - 01.2007
Director, Construction & Facilities
Cosi
07.2003 - 06.2005
Regional Manager, Facilities
Brinker International – Chili's
07.2001 - 06.2003
Coursework toward BS, Psychology
University of Southern California
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