Tresna Ayu Wulan Sari

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• Occasionally selling Indonesian products to Indonesian community in the UK.
• Handling sourcing,packaging and delivery from Indonesia to UK.
• Maintain Indonesian customers in the UK.
• Demonstrated respect, friendliness and willingness to help wherever needed in the community.
• Proven ability to learn quickly and adapt to new situations.

• Teaching General English mostly primary students.
• Improved English proficiency through immersive language activities and real-life conversation practice.
• Created inclusive classroom environment, fostering respect and mutual understanding among students of diverse backgrounds.
• Developed innovative lesson plans to engage students in English language learning.
• Designed and implemented assessments to measure student progress in English language learning.

• Proven ability to learn quickly and adapt to new situations.
• Skilled at working independently and collaboratively in a team environment.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Responded to inquiries from callers seeking information.
• Resolved customer problems and complaints.

• Teaching General English mostly primary students.
• Improved English proficiency through immersive language activities and real-life conversation practice.
• Created inclusive classroom environment, fostering respect and mutual understanding among students of diverse backgrounds.
• Developed innovative lesson plans to engage students in English language learning.
• Designed and implemented assessments to measure student progress in English language learning.

• Developed innovative lesson plans to engage students in English language learning.
• Prepared and implemented lesson plans covering required course topics.
• Kept classroom organized, clean and safe for students and visitors.
• Utilized multimedia strategies and technology to convey information in fresh and interesting ways.

• Provide short training for card agencies about products of Diners Club Cards.
• Selecting perspective applicants to be processed.
• Keeping and/or create files. Sorts, label, files and retrieves documents and secretarial duties.
• Worked well in a team setting, providing support and guidance.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Excellent communication skills, both verbal and written.

• Hotline service / Telemarketing / Diners Club phone Banking.
• Handling inbound and outbound customer queries, complaints as well as a consultant and find solutions to members of Diners Club Card up to 200 phone calls a day.
• Distribute each complains to related division / person in charge.
• Resolved customers complaints diplomatically, leading to increased overall satisfaction ratings.
• Increased customer loyalty by addressing concerns promptly and professionally.
• Developed strong rapport with returning guests, fostering long-term relationships that led to repeat business opportunities.

• Homeroom teacher for Kindergarten B.
• Writing weekly Parents Bulletin.
• Conduct daily meeting with Vice principals, staffs and teachers by interpreting English to Indonesian language.
• Provide daily interpretation (oral) services, bahasa Indonesia to English and vice versa.
• Making yearly plan for school events and monthly plan.
• Preparing school field trips related to the theme.
• Handling school promotions and marketing.
• Assisting, monitoring and evaluates teacher’s performances.
• Handling new students enrollments, parents and students complaints or problems.
• Recruits and recommends perspective local teachers to the Principal.
• Substitute teachers when necessary.
• Assisting teachers in making weekly and monthly plan.
• Organize school events in coordination with other Little Lambs branches.
• Writing weekly reports to the Director of Principal.
• Created safe and inclusive work environment of respect to promote positive teaching experience for teacher and assistance with diverse backgrounds.
• Enhanced student comprehension by utilizing diverse teaching methods and instructional materials.
• Attended and participated in extracurricular activities such as social activities, sporting activities, clubs and student organizations.