Summary
Overview
Work History
Education
Skills
Timeline
Generic

Trevon Ford

Boise

Summary


Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

8
8
years of professional experience

Work History

Server/Food Expeditor

Ketchum Grill
11.2022 - Current
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Confirmed proper placement of products and side items while implementing special instructions.
  • Assisted wait staff with timely food delivery and guest requests.

Server

Lochsa Lodge
05.2024 - 10.2024
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Served food and beverages promptly with focused attention to customer needs.

Bartender/Server

Sun Valley Resort
09.2021 - 01.2024
    • Followed alcohol awareness procedures for preventing excessive guest intoxication.
    • Adhered to state laws regarding alcoholic beverage services and customer regulations.
    • Kept bar presentable and well-stocked to meet customer needs.
    • Followed strict recipes and drink measurements to minimize product used.
    • Obtained cash bank and stocked service bar to prepare for operation.
    • Mixed unique and interesting cocktails for customers, including bar specials.

Server

Sea Biscuit
05.2022 - 07.2022
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Explained menu items and suggested appropriate options for food allergy concerns.

*Two month seasonal job I took, to take a break from Sun Valley to see something new.*

Barback/Table Busser

Sun Valley Resort
12.2020 - 09.2021
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Replaced empty kegs and soda syrups.
  • Restocked ice, condiments, and snacks.
  • Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
  • Coordinated with servers and bartenders to maintain smooth operation of bar area.

Crew Leader

Little Caesars
03.2017 - 10.2020
  • Monitored team members to verify work quality and address concerns.
  • Pitched in to help with various job tasks, fill in for sick employees and complete projects.
  • Communicated effectively with upper management, team members, and customers to keep everyone informed.

Education

High School Diploma -

West High School
06.2017

Skills

  • Guest Engagement
  • Daily Specials Memorization
  • Beverage Preparation
  • Order Delivery Practices
  • Payment Processing
  • Order Taking
  • Problem-Solving
  • Strong work ethic

Timeline

Server

Lochsa Lodge
05.2024 - 10.2024

Server/Food Expeditor

Ketchum Grill
11.2022 - Current

Server

Sea Biscuit
05.2022 - 07.2022

Bartender/Server

Sun Valley Resort
09.2021 - 01.2024

Barback/Table Busser

Sun Valley Resort
12.2020 - 09.2021

Crew Leader

Little Caesars
03.2017 - 10.2020

High School Diploma -

West High School
Trevon Ford