TREVOR PATTESON
Boise
Summary
I am a highly motivated sales representative with over 4 years of experience providing high-level support to major medical device companies serving people with diabetes. My passion for sales stems from my ability to connect with people and help them find the right solution for their needs. I consistently exceed sales goals through active listening, empathy, and delivering a tailored customer experience. I look forward to continuing to grow my career in the medical sales field.
Overview
13
13
years of professional experience
Work History
Senior Inside Sales Representative
Insulet Corporation
03.2024 - Current
- Sell the Omnipod 5 insulin delivery system directly to patients across the Pacific Northwest territory.
- Conduct outbound and inbound calls to educate patients on pump benefits and eligibility.
- Manage sales pipeline, verify insurance coverage, coordinate with providers, and ensure smooth onboarding.
- Consistently exceed quota while maintaining exceptional patient communication and follow-through.
Pump Sales Support Specialist
Tandem Diabetes Care
08.2022 - 03.2024
- Used multiple software programs to track sales processes and ensure products shipped before estimated dates.
- Collaborated with internal teams to meet quotas and expand patient adoption.
Customer Technical Support Specialist
Tandem Diabetes Care
08.2019 - 09.2021
- Communicated with customers by phone, text, and email to troubleshoot urgent issues.
- Resolved high-volume inquiries with empathy and strong product knowledge.
Debt Consolidation Specialist
Americor Financial
01.2019 - 08.2019
- Negotiated with clients to reduce outstanding balances owed to creditors.
- Met communication and performance benchmarks consistently.
Store Associate / Center Sales Consultant
FedEx
05.2013 - 07.2017
- Managed communication between departments and delivered quality customer support.
- Organized weekly sales reports, trained new employees, and improved customer satisfaction systems.
Education
Associate's Degree - Business Administration
University of Memphis
01.2016
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Leavenworth High School
01.2012
Skills
- Strong organizational and time-management skills
- Exceptional communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong customer service and problem-solving skills
- Dedicated to process improvement
- CRM proficiency
CERTIFICATIONS & ACHIEVEMENTS
- Tandem Diabetes Care Emerging Leaders Program Graduate (2022)
- Consistently hit over 100% of quota across multiple territories
- Finished Q2 with 101% and 104%
Timeline
Senior Inside Sales Representative
Insulet Corporation
03.2024 - Current
Pump Sales Support Specialist
Tandem Diabetes Care
08.2022 - 03.2024
Customer Technical Support Specialist
Tandem Diabetes Care
08.2019 - 09.2021
Debt Consolidation Specialist
Americor Financial
01.2019 - 08.2019
Store Associate / Center Sales Consultant
FedEx
05.2013 - 07.2017
Associate's Degree - Business Administration
University of Memphis
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Leavenworth High School