Tribawono Sarjono Putra
Service Technician
Jakarta Selatan
Summary
Dynamic Service Technician with a proven track record at Rentokil Initial, excelling in technical support and customer service. Expert in troubleshooting and preventive maintenance, I enhanced customer satisfaction through efficient problem resolution and effective communication. Adaptable and self-motivated, I thrive in both independent and collaborative environments.
Overview
9
9
years of professional experience
2
2
Bahasa and English
5
5
years of post-secondary education
Work History
Service Technician
Rentokil Initial
09.2017 - Current
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
Micro Credit Sales
Bank Mandiri
03.2017 - 07.2017
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Education
S1 - Akuntansi -
Universitas Pancasila
DKI Jakarta 07.2011 - 09.2016
Skills
Technical support
Playing PC Games
Playing PC games is a form of my hobby, not only playing but also communicating with friends from outside, and also training my response and thinking skills.
Timeline
Service Technician
Rentokil Initial
09.2017 - Current
Micro Credit Sales
Bank Mandiri
03.2017 - 07.2017
S1 - Akuntansi -
Universitas Pancasila
07.2011 - 09.2016