Corel
Trigatha Tobing
Civil State Employee
Makassar,SN
Summary
Dynamic and results-driven professional with extensive experience at the Ministry of Finance, excelling in data processing and compliance monitoring. Proven ability in reports analysis and teamwork, enhancing operational efficiency and customer satisfaction. Proficient in Microsoft Excel, ensuring accuracy in financial reporting and fostering collaborative relationships to achieve organizational goals.
Overview
17
17
years of professional experience
7
7
Certifications
2
2
Languages
Work History
Data and Information Processor Level I
Ministry of Finance
10.2021 - 03.2025
- Managing and monitoring the balance and transactions of the State Treasury General Accounts, which are used to receive and disburse state funds.
- Handling the settlement of banking transactions related to government budget payments.
- Preparing and submitting reports related to banking transactions, such as reports on state revenue and expenditure realization to the relevant authorities.
- Distributing regions funds by processing disbursements, ensuring document completeness, and recording and reporting fund usage. Additionally, oversee timely and compliant fund distribution and coordinate with relevant parties to resolve any issues.
- Assisted colleagues as needed, fostering a positive work environment based on teamwork and mutual supportiveness.
Senior Business Process Supervisor Data Processor
Ministry of Finance
11.2018 - 10.2021
- Conduct monitoring and evaluation of compliance with Office governance standards.
- Conducting monitoring of infrastructure and human resources standardization.
- Carry out coordination and implementation of monitoring of internal control, risk management, and compliance with the code of ethics and employee discipline.
Customer Service Officer
Ministry of Finance
06.2017 - 11.2018
- Assisted call-in customers with questions.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations.
- Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
Senior Business Process Supervisor Data Processor
Ministry of Finance
12.2013 - 06.2017
- Conduct monitoring and evaluation of compliance with Office governance standards.
- Conducting monitoring of infrastructure and human resources standardization.
- Carry out coordination and implementation of monitoring of internal control, risk management, and compliance with the code of ethics and employee discipline.
Staff Member
Ministry of Finance
01.2008 - 12.2013
- Established positive relationships with customers and other staff members.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
- Managing the disbursement of state budget funds.
- Ensuring the completeness and accuracy of documents before processing and matching disbursement data with relevant parties and preparing budget realization reports.
Education
Associate of Applied Science - State Treasury
State College of Accounting
Jakarta, Indonesia 04.2001 -
Skills
Teamwork and collaboration
Software
Microsoft Office
Video Editing
Certification
Service Excellence and Integrity Strengthening Acceleration
Interests
Problem solving and continuous learning
Timeline
Service Excellence and Integrity Strengthening Acceleration
02-2025
Managing Change: Being Adaptive and Agile
09-2024
Service Excellence and Integrity Strengthening Acceleration
09-2023
Business Continuity Management
01-2023
Implementation of Flexible Working Space
05-2022
Data and Information Processor Level I
Ministry of Finance
10.2021 - 03.2025
Information Security Awareness
10-2020
Senior Business Process Supervisor Data Processor
Ministry of Finance
11.2018 - 10.2021
Customer Service Officer
Ministry of Finance
06.2017 - 11.2018
Senior Business Process Supervisor Data Processor
Ministry of Finance
12.2013 - 06.2017
Expenditure Treasurer Training
09-2010
Staff Member
Ministry of Finance
01.2008 - 12.2013
Associate of Applied Science - State Treasury
State College of Accounting
04.2001 -
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