Tri Hariyanto Tanujaya
Manager
Surabaya,LA
Summary
Dynamic sales and operations leader with a proven track record at CV Kharisma Buah Mandiri, driving revenue growth through innovative sales strategies and effective team leadership. Skilled in market analysis and contract negotiation, I excel in fostering collaboration and motivating teams to achieve exceptional results.
Sales and customer support professional known for achieving high standards and delivering results. Proven ability to enhance customer experiences and drive sales growth. Reliably collaborates with teams and adapts to changing needs, showcasing strong communication and leadership skills.
Diligent [Desired Position] with solid background in managing sales and customer support teams. Successfully led initiatives that improved customer satisfaction and streamlined sales processes. Demonstrated expertise in team leadership and problem-solving.
Overview
18
18
years of professional experience
Work History
Manager, Sales and Customer Support
CV Kharisma Buah Mandiri
05.2018 - 03.2023
- Increased sales by developing and implementing effective sales strategies.
- Launched new products successfully by strategizing their promotion and coordinating launch events.
- Spearheaded initiatives aimed at enhancing employee morale, reducing turnover rates within the department.
- Evaluated competitors'' offerings regularly to maintain a competitive edge in the market landscape.
- Negotiated contracts with key accounts, securing long-term partnerships beneficial to both parties.
- Conducted detailed market analysis to identify potential opportunities for growth and expansion.
- Boosted overall revenue with targeted marketing campaigns tailored to specific customer segments.
Deputy Manager of Operations
PT Enofpro Entertainment
02.2005 - 06.2015
- Improved operational efficiency by streamlining processes and implementing best practices.
- Conducted regular audits to ensure compliance with regulatory requirements and internal policies.
- Led process improvement projects that resulted in increased efficiency and reduced waste within the operations department.
- Played an integral role in driving company growth by optimizing operations performance, leading to increased revenue generation opportunities.
- Established strong relationships with vendors, negotiating favorable terms for goods and services procurement.
- Managed a team of professionals, providing guidance and support for their career development.
- Coordinated logistics operations for smooth delivery of products while minimizing delays or lost shipments.
Education
High School Diploma -
SMA YPPI I Dharmahusada
Surabaya 04.2001 -
Skills
Sales presentations
Sales strategy development
Cold calling
Coaching and mentoring
Staff recruitment
Teamwork
Teamwork and collaboration
Problem-solving
Time management
Team motivation
Team leadership
Sales strategy
Decision-making
Product knowledge
Timeline
Manager, Sales and Customer Support
CV Kharisma Buah Mandiri
05.2018 - 03.2023
Deputy Manager of Operations
PT Enofpro Entertainment
02.2005 - 06.2015
High School Diploma -
SMA YPPI I Dharmahusada
04.2001 -