Try Aditya
Flight Attendant
Jakarta,IDN
Summary
Proven professional with experience at PT.Bank Central Asia and PT.LION MENTARI AIRLINES, excelling in customer service and emergency response. Demonstrated ability to enhance customer loyalty and ensure safety, showcasing strong interpersonal communications and aviation regulations knowledge. Achieved consistent accuracy in financial transactions and emergency preparedness, contributing to operational excellence.
Overview
8
8
years of professional experience
Work History
Bank Teller
PT.Bank Central Asia
IDN
11.2016 - 10.2018
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
Flight Attendant
PT.LION MENTARI AIRLINES
IDN
11.2020 - 11.2024
- Increased customer loyalty through personalized interactions, promptly attending to concerns, and resolving issues professionally.
- Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.
- Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
- Assisted unaccompanied minors throughout their journey by providing supervision and engaging them in age-appropriate activities or conversation.
Education
Social Sciences
36 SENIOR HIGH SCHOOL
JAKARTA06.2014
Skills
Food and beverage preparation
Interpersonal communications
Crew coordination
Emergency Response
Infant AED and CPR
Airline Operations
Verbal and written communication
Hospitality service expertise
Timeline
Flight Attendant
PT.LION MENTARI AIRLINES
11.2020 - 11.2024
Bank Teller
PT.Bank Central Asia
11.2016 - 10.2018
Social Sciences
36 SENIOR HIGH SCHOOL