Tyler Woodman
Meridian
Summary
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
7
7
years of professional experience
Work History
Server/Bartender/Key Manager
Texas Roadhouse
05.2022 - Current
- One of the top weekly selling servers
- Memorized menu items and was able to give guest recommendations whether it be entrees or cocktails
- Served guests efficiently, handling busy times with ease, professionalism, and smiles
- Take on extra shifts during the week when short employees
- Coordinate with front-of-house and back-of-house teams to maximize efficiency
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Coached, mentored and trained team members in order to improve their job performance.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Provided leadership during times of organizational change or crisis situations.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Bay Host
TopGolf
05.2024 - 10.2024
- Efficiently processed payments from customers, resolving any discrepancies in a timely manner to ensure accurate financial records.
- Answered guest questions with responses about menu, promotions and specials.
- Streamlined communication between front-of-house staff and kitchen team members by relaying orders accurately, resulting in improved food quality delivered to guests.
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing their needs.
Server
Olive Garden
12.2021 - 05.2022
- Maintained a 4-table section, turning over about every hour and serving about 150 guests a shift
- Memorized menu items and was able to give guest recommendations whether it be entrees or cocktails
- Served guests efficiently, handling busy times with ease, professionalism, and smiles
- Ran POS, entering 150+ orders with no errors
- Take on extra shifts during the week when short employees
- Deliver exceptional, friendly service
- Coordinate with front-of-house and back-of-house teams to maximize efficiency
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Host/Expo
Eureka! Restaurant Group
09.2021 - 12.2021
- Offered strong customer service skills, keeping customers satisfied
- Operate POS system to input customer orders
- Receive payment for services and properly handle petty cash
- Greet all customers at walk-in
- Deliver exceptional, friendly service
- Coordinate with front-of-house and back-of-house teams to maximize efficiency
- Made sure all orders were fulfilled correctly.
- Answered customer questions about hours, seating, and menu information.
Manager on Duty
208 BugerQ
04.2020 - 08.2020
- Manage petty cash in amounts up to $1,000
- Monitor front and back of store/restaurant for operational efficiency
- Check register for cash and charge totals at the beginning and end of each shift
- Conduct inventory checks and restock supplies as needed
- Schedule 25 employees each week to maximize productivity
- Document and quickly resolve all customer satisfaction issues
- Inspect store/restaurant for cleanliness and workflow efficiency
- Answer customer inquiries and quickly resolve any issues
- Supervise busy shifts with over 10 employees
- Contribute to high-level of customer satisfaction
- Cross-train employees to overcome potential workflow issues.
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
Cashier/Food Prep
In-N-Out Burger
08.2019 - 01.2020
- Maintained high standards of customer service during high-volume, fast-paced operations
- Inspected and maintained a clean dining room
- Ran POS, entering 150+ orders with no errors
- Made sure all orders were fulfilled correctly
- Communicated with the kitchen to fulfill the guest needs
- Support coworkers as needed
- Maintain inventory, reordering and restocking supplies
- Guide customers through all menus, demonstrating advanced knowledge of specifics
- Anticipate and address customer needs
- Coordinate with front-of-house and back-of-house teams to maximize efficiency
- Deliver exceptional, friendly service
- Train new servers on expectations and procedures
- Greet all customers at walk-in
- Receive payment for services and properly handle petty cash.
Event Staff/Coordinator
Food Truck Mafia
01.2018 - 01.2020
- Coordinate weekly events
- Parked food trucks
- Assisted in the successful execution of events by setting up and breaking down equipment, signage, and decorations.
- Worked with the city to coordinate events
- Oversaw event operations to keep running smoothly.
- Handled crowd control professionally, maintaining a safe environment for all event attendees and staff members.
- Streamlined communication between event team members using walkie-talkies or other devices as needed during large-scale functions.
- Set up event facilities and equipment, cleaned areas, and organized supplies.
Education
High school diploma -
Skills
- Strong work ethic
- Strong multitasking
- Store organization
- Punctuality
- Customer service focus
- Strong teamwork
- Highly reliable
- Sales and marketing
- Event setup and breakdown
- Cash handling
- Team player attitude
- Staff training and development
Timeline
Bay Host
TopGolf
05.2024 - 10.2024
Server/Bartender/Key Manager
Texas Roadhouse
05.2022 - Current
Server
Olive Garden
12.2021 - 05.2022
Host/Expo
Eureka! Restaurant Group
09.2021 - 12.2021
Manager on Duty
208 BugerQ
04.2020 - 08.2020
Cashier/Food Prep
In-N-Out Burger
08.2019 - 01.2020
Event Staff/Coordinator
Food Truck Mafia
01.2018 - 01.2020
High school diploma -
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