Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tyrell Curnutt

Shelley

Summary

Dynamic Field Service Technician with a proven track record at C & B Equipment, excelling in troubleshooting and repair. Recognized for exceptional customer service and problem-solving skills, I effectively increased customer satisfaction through tailored solutions and hands-on training for junior technicians, ensuring efficient equipment installations and maintenance.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

19
19
years of professional experience

Work History

Field Service Technician

C & B Equipment
01.2013 - Current
  • Responded quickly to emergency maintenance requests for timely on-call support.
  • Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
  • Operated hand tools and power equipment according to company safety procedures.
  • Established positive customer relationships by providing punctual, cost-effective solutions.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Followed safety procedures to avoid injuries in field.
  • Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.
  • Strengthened relationships with customers by understanding their needs and delivering tailored solutions that exceeded expectations.
  • Streamlined service processes, documenting repair procedures and creating comprehensive reports for each job completed.
  • Facilitated smooth installations, ensuring proper setup and configuration of new equipment at customer sites.
  • Managed on-site and off-site installation, repair, maintenance, and test tasks.
  • Maintained company field response vehicle stocked with repair and replacement parts.

Mill Wright

Dye Seed Ranch
06.2006 - 12.2011

Ran heavy equipment such as fork lifts and front end loaders. Operated the mill and maintained machines that clean and processed grass seed.

Education

No Degree - Diesel Technology

WyoTech
Laramie, WY
12-2012

High School Diploma -

Pomeroy High School
Pomeroy, WA
06-2006

Skills

  • Problem-solving
  • Troubleshooting and repair
  • Positive attitude
  • Field repairs
  • Customer service
  • Technical troubleshooting
  • Teamwork and coordination
  • Mechanical aptitude
  • Training and mentoring
  • Customer training
  • Inventory management
  • Valid Driver's license
  • Power tools operation
  • Repair and installation
  • Heavy lifting
  • Multimeter usage
  • Safety assessment
  • Fault diagnosis
  • Equipment inspection
  • Reading wiring diagrams
  • Power tools
  • Hand tools proficiency
  • Welding skills

Timeline

Field Service Technician

C & B Equipment
01.2013 - Current

Mill Wright

Dye Seed Ranch
06.2006 - 12.2011

No Degree - Diesel Technology

WyoTech

High School Diploma -

Pomeroy High School
Tyrell Curnutt