Motivated Bank Manager passionate about providing excellent customer service and exceeding expectations. Talented professional well-versed in service marketing and credit offerings. Inspires staff loyalty through strong leadership and communication skills.
Hi, I’m
Uki Arif Wibowo
Branch Manager
Bogor,Jawa Barat
Summary
Overview
24
years of professional experience
3
years of post-secondary education
Work History
Bank Muamalat IndonesiaJakarta, Indonesia
Branch Manager
Jan.2017 - Current (7 years & 11 months)
Job overview
- Engaged employees in business processes with positive motivational techniques.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Submitted loan applications to underwriter for verification and recommendation.
- Evaluated project applications and verified with outline specifications to approve, reject and recommend adjustments.
- Examined customer loan applications for loan approvals and denials.
- Branches assigned: Serang, Bintaro Jaya, Pondok Indah, Rawamangun, Wolter-monginsidi, Cimanggis
PT Mobile Coin AsiaJakarta, Indonesia
National Sales Manager
Jan.2014 - Dec.2016 (2 years & 11 months)
Job overview
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Exceeded targets by building, directing, and motivating high-performing sales team (increasing 350% number of users in 8 month (from 35.000 user in April to 122.500 user in Dec 2014).
MNC Bank (former Bank ICB Bumiputera)Jakarta, Indonesia
Product & Business Development Dept. Head
Jul.2012 - Jan.2014 (1 year & 6 months)
Job overview
- Collaborated with sales and marketing departments to support client acquisition.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit for mortgage & implant banking product.
- Managed accounts to retain existing relationships and grow share of business.
- Responsible in healthy NPL which is under 1.5% as well as performing early identification to prevent fraud side streaming.
MNC Bank (former Bank ICB Bumiputera)Jakarta, Indonesia
Credit Card Out Region Delinquent Dept. Head
Nov.2009 - Jul.2012 (2 years & 8 months)
Job overview
- Coordinated collection calls to delinquent customers and verified compliance with debt collection laws and regulations.
- Informed management of trends in loan underwriting contributing to delinquent/charged-off loans.
- Prevented impending loss and increased profitability by enforcing scheduled collection campaigns, consistently achieving targeted recovery rate.
- Located customers with overdue accounts and solicited payment in compliance with fair debt collection practices.
- Deployed automated system tracking and skip tracing to locate hard-to-find, re-located customers.Organized and detail-oriented with strong work ethic.
HSBC BankJakarta, Indonesia
Consumer Finance Branch Manager
Jan.2007 - Oct.2009 (2 years & 9 months)
Job overview
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Engaged employees in business processes with positive motivational techniques.
- Assessed employee performance and developed improvement plans.
- Submitted loan applications to underwriter for verification and recommendation.
Permata BankJakarta, Indonesia
Credit Card Sales Manager
Jan.2005 - Jan.2007 (2 years)
Job overview
- Main duty is to develop telesales & exhibition channel to strengthen existing direct sales channel (Include in it is to create organization, sales plan, preparing infrastructure, sales scheme, acquisition program and to fulfilled sales team capacity)
- Coordinated with other departments to verify timely and accurate processing of credit card applications.
- Generated reporting to aid leadership with information to determine future credit card goals.
- Prospected new sales leads from directories, referrals and partners.
Bank Danamon Card CenterJakarta, Indonesia
Paying Agent Manager
Jan.2000 - Jan.2005 (5 years)
Job overview
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
- Acted as team leader in group projects, delegating tasks and providing feedback.
- Self-motivated, with strong sense of personal responsibility.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
Universitas Sam RatulangiManado Indonesia
Bachelor of Arts from Business Administration
Jul.1995 - Jan.2000 (4 years & 6 months)
University Overview
Badan Sertifikasi Manajemen ResikoJakarta
No Degree from Risk Management Level 1 & Level 2
Jul.2008 - Nov.2010 (2 years & 4 months)
University Overview
Bank Danamon UniversityJakarta
No Degree from Danamon Credit Card Officer Program
Jul.2002 - Jun.2003 (11 months)
University Overview
Skills
Business development expertise
undefinedAccomplishments
Accomplishments
- Received the “1st National Winner Best Profitable Branch & 3rd- Winner Best Casa Growth Branch Award” for exemplary performance and recognition for handling the largest account in the company.
- Collaborated with team of 5 in the development of financing Pro Hajj Program and working capital finance leader for Travel Agencies.
- Increased monthly revenue 5% through implementation of strategic initiatives.
- Improved loan production by 10% in a span of 10 months
Timeline
Branch Manager
Bank Muamalat Indonesia
Jan.2017 - Current (7 years & 11 months)
National Sales Manager
PT Mobile Coin Asia
Jan.2014 - Dec.2016 (2 years & 11 months)
Product & Business Development Dept. Head
MNC Bank (former Bank ICB Bumiputera)
Jul.2012 - Jan.2014 (1 year & 6 months)
Credit Card Out Region Delinquent Dept. Head
MNC Bank (former Bank ICB Bumiputera)
Nov.2009 - Jul.2012 (2 years & 8 months)
Badan Sertifikasi Manajemen Resiko
No Degree from Risk Management
Jul.2008 - Nov.2010 (2 years & 4 months)
Consumer Finance Branch Manager
HSBC Bank
Jan.2007 - Oct.2009 (2 years & 9 months)
Credit Card Sales Manager
Permata Bank
Jan.2005 - Jan.2007 (2 years)
Bank Danamon University
No Degree from Danamon Credit Card Officer Program
Jul.2002 - Jun.2003 (11 months)
Paying Agent Manager
Bank Danamon Card Center
Jan.2000 - Jan.2005 (5 years)
Universitas Sam Ratulangi
Bachelor of Arts from Business Administration
Jul.1995 - Jan.2000 (4 years & 6 months)
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