Ulfatul Muslimah
East Jakarta
Summary
Accomplished Head of IT Product with 12+ years of experience in software development, product management, and leading cross-functional teams.
Expert in executing IT strategies, driving digital transformation, and overseeing end-to-end product development.
Proven ability to standardize processes, track performance, and ensure high-quality outcomes aligned with business goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Head of IT Product
Bluebird Group
03.2022 - Current
- Defined and executed IT product strategy in alignment with business goals.
- Led and mentored a team of over 50 product managers, designers, and SAP functional experts to foster collaboration and drive high performance.
- Partnered with senior leadership to ensure product development aligns with business objectives.
- Tracked and analyzed product performance metrics to drive continuous improvement.
- Ensured seamless integration of SAP solutions to support IT product development and business processes
- Define & Monitor standard & QA performance indicator
Product Manager
Bluebird Group
09.2020 - 03.2022
- Prioritized and managed product backlog, ensuring alignment with business objectives and stakeholder expectations for some core squads (MyBluebird, Driver App, Taxi Operation & Finance)
- Collaborated with engineering teams to assess technical feasibility, resulting in realistic project scope definitions.
- Successfully delivered over 10 key projects as Product Manager
- Developed standardized processes for planning, requirement gathering and documentation, ticketing management, and release trains.
- Analyzed metrics to measure product performance.
Product Owner & Business Solutions
PLN ICON+
03.2018 - 09.2020
- Prioritized and managed the product backlog for two main products (electricity marketplace and customer app for internet subscription), ensuring alignment with business goals and stakeholder expectations.
- Collaborated with engineering teams to assess technical feasibility, resulting in realistic project scope definitions.
- Defined digital transformation strategy for PLN's subsidiary.
- Supported software development initiatives for PLN and its subsidiaries.
Software Engineer
Mitrais
01.2012 - 02.2018
- Over six years of experience advancing from junior software engineer to senior analyst.
- Lead and manage a software development team to deliver high-quality solutions to clients.
- Expert in developing desktop, web, mobile, and backend applications with .NET.
- Proficient in analyzing & translating business requirements into system designs, documenting applications, and communicating with teams and stakeholders.
- Skilled in creating project timelines based on business needs, consistently meeting deadlines through effective time management and task prioritization.
- Ensure the maintenance and continuous improvement of existing systems to meet evolving business demands
Education
Bachelor of Informatics Engineering -
Telkom Institute of Technology
Bandung, Indonesia10-2011
Skills
- Planning & Prioritizing
- Team Leadership & Mentorship
- Technical Feasibility Assessment
- IT Product Strategy Development
- IT Process Improvement
- Agile & Scrum Methodologies
Certification
- 05/01/18, Agile Product Management, Scrum Asia Pacific Jakarta
- 10/01/18, Capability Maturity Model Integration (CMMI), Artivisi Intermedia Jakarta
- 04/01/19, Prince2 Training & Certification, Axelos Jakarta
Timeline
Head of IT Product
Bluebird Group
03.2022 - Current
Product Manager
Bluebird Group
09.2020 - 03.2022
Product Owner & Business Solutions
PLN ICON+
03.2018 - 09.2020
Software Engineer
Mitrais
01.2012 - 02.2018
Bachelor of Informatics Engineering -
Telkom Institute of Technology
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