Utari Revianda
Summary
Proven track record in enhancing operational efficiency and transaction services at PT Berdayakan Usaha Indonesia, demonstrating exceptional attention to detail and strong communication skills. Expert in documentation and reporting, significantly improved transaction reconciliation processes. Dependable and adaptable, and consistently ensures operational excellence.
Overview
14
14
years of professional experience
Work History
Sales Operations Associate
Pinhome
08.2022 - Current
- Maintain relationships with Pinhome Partners for transaction reconciliation purposes
- Responsible for managing and monitoring the end-to-end operational process of Transaction Reconciliation
- Coordinating all key project activities, including meeting cadence, documentation, reporting.
- Ensure all operational processes meet Standard Level of Agreement (SLA) efficiency
Operation & Transaction Services
PT Berdayakan Usaha Indonesia
01.2020 - 04.2022
- Maintaining and analyzing all business transactions, both by system and also money flow
- Responsible for managing and monitoring the end-to-end operational process of Transaction Reconciliation
- Reconciled accounts and updated financial records with remarkable accuracy.
- Streamlined daily reporting information entry for efficient record keeping purposes.
- Cooperate with finance teams in charge of making several payments ( Tax, BPJS, Claims, etc)
- In charge of providing monthly reports for all lenders
- Handled day-to-day accounting processes to drive financial accuracy.
Receptionist of BOD
PT Bank BTPN
04.2015 - 12.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Receive deliveries; sort and distribute incoming mail
- Maintaining meeting room schedule
Customer Service Administrator
Kompas Gramedia
06.2014 - 03.2015
- Answered incoming calls and emails from current customers and asked open-ended questions to determine needs.
- Updated customer service database with new information, address changes and contact details.
- Manage book stock (Magazine, Newspapper, etc)
- Manage purchase money transaction
Logistics Administration Staff
PT. Prima Multi Usaha Indonesia
11.2012 - 05.2013
- Managing documents such as data retrieval of goods receipts, distribution documents and filling
- Monitored inventory levels closely to prevent stockouts or excess inventory, maintaining optimal balance between supply and demand.
- Coordinate with internal staff and communicate with XL Center Sukabumi regarding stock purchases
Logistics Administration Staff
PT. Restu Anugerah Jaya
06.2010 - 10.2012
- Managing documents such as data retrieval of goods receipts, distribution documents and filling
- Monitored inventory levels closely to prevent stockouts or excess inventory, maintaining optimal balance between supply and demand.
- Coordinate with internal staff and communicate with XL Center Sukabumi regarding stock purchases
Education
Bachelor Degree - Marketing Communication & Advertising
Mercu Buana University
Jakarta 09.2019
Skills
- Reliable and Responsible
- Attention to Detail
- Adaptable and Flexible
- Honest and Dependable
- Computer Proficiency and Microsoft Office
- Strong Communication and Interpersonal Skills
- Documentation And Reporting
- Payment Processing
Timeline
Sales Operations Associate
Pinhome
08.2022 - Current
Operation & Transaction Services
PT Berdayakan Usaha Indonesia
01.2020 - 04.2022
Receptionist of BOD
PT Bank BTPN
04.2015 - 12.2019
Customer Service Administrator
Kompas Gramedia
06.2014 - 03.2015
Logistics Administration Staff
PT. Prima Multi Usaha Indonesia
11.2012 - 05.2013
Logistics Administration Staff
PT. Restu Anugerah Jaya
06.2010 - 10.2012
Bachelor Degree - Marketing Communication & Advertising
Mercu Buana University
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