Utari Fatma Dewi
Semarang,YO
Summary
Early-career research professional with experience in digital service assessment, field observations, and stakeholder interviews. Strong background in qualitative research, teamwork, and problem-solving, with a focus on turning findings into practical recommendations that improve public services.
Overview
1
1
Language
1
1
Certification
2
2
years of professional experience
Work History
Research Officer
Pengadilan Tinggi Agama Semarang
07.2024 - 09.2024
- Facilitated alignment meetings and open discussions with court partners to define research objectives and scope regarding digital public services.
- Evaluated existing digital service platforms and workflows to design comprehensive user-experience and service-satisfaction survey instruments.
- Conducted field observations and in-depth interviews with citizens and legal professionals (lawyers) to assess the accessibility, quality, and effectiveness of religious court services.
- Authored and presented final research findings to institutional stakeholders, delivering strategic recommendations for digital service enhancement in the religious judiciary system.
Reserach's Assistant
Communication Department at Dian Nuswantoro University
11.2022 - 11.2023
- Conducted preliminary data collection to define baseline requirements and frameworks for upcoming research projects, ensuring alignment with research goals.
- Contributed to the publication of research articles in peer-reviewed journals as key deliverables of the research and community development programs.
- Conducted field studies and stakeholder interviews with local business owners/tourists/local authorities to assess the impact of digitalization in regional tourism.
- Contributed to the publication of research articles in peer-reviewed journals as key deliverables of research and community development programs.
Digital Media Intern
Event Planner by Fadeo Party
02.2023 - 03.2023
- Edited images, videos, and graphics for cross-platform publishing and audience engagement.
- Scheduled posts and maintained content calendars to support consistent campaign execution.
- Evaluated digital media performance and presented insights to optimize content concepts and expand promotional reach.
Education
Master of Arts - Digital Communications And Media
Gadjah Mada University
Yogyakarta 04.2001 -
Bachelor of Communication Studies - Communications
Dian Nuswatoro University
Semarang, Indonesia 04.2001 -
Skills
Data collection
Qualitative research
Monitoring and evaluation
Policy analysis
User experience research
Problem-solving
Effective communication
Teamwork and collaboration
Certification
UI/UX Research and Design, Binar Academy, March-July 2022
Timeline
Research Officer
Pengadilan Tinggi Agama Semarang
07.2024 - 09.2024
Digital Media Intern
Event Planner by Fadeo Party
02.2023 - 03.2023
Reserach's Assistant
Communication Department at Dian Nuswantoro University
11.2022 - 11.2023
Master of Arts - Digital Communications And Media
Gadjah Mada University
04.2001 -
Bachelor of Communication Studies - Communications
Dian Nuswatoro University
04.2001 -