VALERIIA CHYZH

• Answered incoming calls, directing clients to individuals addressing specific needs.
• Handled complaints and questions, and re-directed calls to other team members.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
• Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.

• Accomplished multiple tasks within established timeframes.
• Controlled costs to keep business operating within budget and increase profits.
• Maintained professional, organized, and safe environment for employees and patrons.
• Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
• Implemented data-driven decision making to inform business strategies and drive operational excellence.
• Prepared documents for internal and external audits.

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• Assisted clients with property acquisitions, guiding them through the entire process from initial search to closing transactions.
• Increased property sales by developing and implementing effective marketing strategies.
• Managed property listings, ensuring accurate and up-to-date information for potential buyers.
• Monitored local real estate markets closely, staying informed on key developments and trends affecting property values.
• Built strong relationships with clients through consistent communication and excellent customer service.

• Assisted in marketing communications, public relations strategy and social media data management

• Maintained company's online social presence and created branded communications for social media campaigns.
• Created engaging content to keep social media channels updated and on brand.
• Managed Facebook, Instagram and Twitter content to keep brand messages consistent.
• Managed social media accounts for clients, generating interest for existing and upcoming product or service releases.